Medical Office Administrator

Job Title: Medical Office Administrator

Position Overview:

The Medical Office Administrator plays a pivotal role in our healthcare organization, responsible for leading the daily operations of the practice while guiding its expansion to multiple locations and integrating additional specialties. This position demands a dynamic blend of administrative expertise and healthcare knowledge, aimed at driving operational efficiency, strategic growth, and delivering unparalleled patient care and satisfaction.

Key Responsibilities:

Strategic Leadership and Operational Management:

• Direct overall operations of the medical office, ensuring effective workflows and efficient patient services across multiple locations.

• Develop and implement office policies and procedures in line with healthcare regulations and standards.

• Manage resources, including office supplies, equipment, and facility maintenance, to ensure a safe and effective environment.

Financial Oversight and Growth Planning:

• Supervise billing, coding, and collection processes, ensuring accuracy and compliance.

• Develop and manage the office budget, focusing on cost control and strategic financial planning.

• Analyze financial data to identify trends, make informed decisions, and drive profitability and efficiency.

Human Resources Management:

• Lead the recruitment, training, and supervision of staff across various locations, ensuring a skilled and efficient workforce.

• Conduct performance evaluations, facilitating ongoing development and adherence to healthcare standards.

• Foster a positive, collaborative work culture, ensuring compliance with healthcare regulations and office policies.

Quality Patient Care Coordination:

• Uphold high standards of patient care by coordinating with healthcare providers and support staff.

• Oversee patient satisfaction initiatives and address concerns to maintain a patient-centric approach.

• Innovate and maintain effective systems for patient scheduling, registration, and record management.

Compliance and Quality Assurance:

• Ensure adherence to healthcare laws, regulations, and accreditation standards.

• Spearhead quality assurance programs to enhance patient care and safety.

• Coordinate and lead preparations for audits and inspections.

Technology and Information Systems:

• Oversee the integration and maintenance of EHR and other medical software systems.

• Ensure the protection and confidentiality of patient information.

• Stay at the forefront of technological advancements to integrate innovations that optimize operations.

Community Engagement and Public Relations:

• Represent the practice in community and professional settings, building relationships with healthcare providers and organizations.

• Lead marketing and outreach strategies to attract new patients and retain existing ones.

• Engage in community events and health fairs, promoting the practice’s services and vision.

Qualifications:

Education:

• Master’s degree in Healthcare Administration, Business Administration, or a related field.

• Medical degree such as a Nurse Practitioner, Medical Doctor, Registered Nurse, or Physician Assistant.

Experience:

• Minimum of 5 years in healthcare administration with a demonstrated track record in leadership, preferably in a primary care setting.

• Experience in expanding practice operations, including recruiting physicians, adding new locations, and overseeing facility enhancements.

• Proven ability in examining and reviewing contracts and agreements related to healthcare services and partnerships.

Knowledge:

• Extensive understanding of healthcare regulations, medical terminology, and billing practices.

• Proficient in marketing strategies tailored for healthcare services, adept at human resources management, staff development, and team building.

• Strong background in financial management, including accounting, budgeting, and fiscal oversight.

Skills:

• Exceptional leadership capabilities, with a focus on strategic thinking, decision-making, and problem-solving.

• Excellent communication skills, both verbal and written, with the ability to effectively convey information to a variety of stakeholders.

• High proficiency in Electronic Health Record (EHR) systems and office software.

Abilities:

• Capacity to manage and lead effectively in a dynamic, fast-paced environment.

• Ability to be highly available and responsive to the needs of the practice, staff, and patients.

• Aptitude for guiding practice growth, including physician recruitment, location expansion, and service diversification.

The ideal candidate will embody a blend of clinical knowledge and administrative expertise, enabling them to spearhead the practice's expansion and enhance its operational efficiency and patient care quality.

Compensation & Benefits:

• Salary: Competitive Salary

• Health Insurance: Comprehensive health, dental, and vision plans allowance.

• Retirement: 401K plan with employer matching contributions.

• Paid Time Off (PTO): Generous allocation of PTO for vacation and sick leave.

• Paid Major Holidays: Enjoy time off on major holidays.