Medical Lab Client Service Representative

Requisition Details

GENERAL REQUISITION INFORMATION

EEO Statement:

UNMC is an Affirmative Action Equal Employment Opportunity Employer, including an equal opportunity employer of protected veterans and individuals with disabilities.

Location Omaha, NE Requisition Number: Staff_13133 Department Pathology, Microbiology & Immunology 50000521 Business Unit College of Medicine Reg-Temp Full-Time Regular Work Schedule Monday-Friday; 1:30 PM-10:00 PM with rotating weekends and holdiays Remote/Telecommuting No remote/telecommuting opportunity Position Summary

Responsible for all duties related to processing and result reporting of outreach laboratory specimens directly impacting patient care: specimen handling, proper specimen storage, test ordering, test availability, specimen requirements and distribution of patient specimens for laboratory testing by Regional Pathology Services (RPS). Manages information pertaining to patient specimens, and provides responsible, difficult and precise technical and clerical assistance requiring independent judgement, self-motivation and exacting detail. Provides extensive client service communication with internal and external customers of RPS and the Nebraska Public Health Laboratory (NPHL).

Position Details

Additional Information

Posting Category Operations Working Title Medical Lab Client Service Representative Job Title Health Care Associate (Para) Salary Grade HC12H Appointment Type C2 - REG OFF/SERV HRLY Salary Range $17.404 - $26.106/hourly Job Requisition Begin Date 06/13/2024 Application Review Date 06/28/2024 Review Date Information:

Initial application review will begin on the date provided in the field above. Applications received prior to this review date will be considered. Applications received after the review date may be considered.

Required and Preferred Qualifications

Required Education: High School education or equivalent If any degree major/training is required, please specify the type. (NOTE: Concentration and minors are not equivalent to a major)

(Will consider two years post high school education/related experience)

Required Experience 2 years If any experience is required, please specify what kind of experience:

Clinical experience in a healthcare environment

(Will consider two years post high school education/related experience)

Required License No If yes, what is the required licensure/certification?

NA

Required Computer Applications: Microsoft Word Required Other Computer Applications: NA Required Additional Knowledge, Skills and Abilities:

Skilled in customer service.

Preferred Education: Associate's degree If any degree/training is preferred, please specify the type:

Healthcare or Biological Sciences.

Preferred Experience:

Outreach laboratory setting.

Preferred License: No If yes, what is the preferred licensure/certification?:

NA

Preferred Computer Applications: Microsoft Excel, Microsoft Outlook Preferred Other Computer Applications: Sunquest, CoPath, Epic or other patient records software Preferred Additional Knowledge, Skills and Abilities:

Experience in customer service in healthcare environment.

Knowledge of medical terminology.

Ability in PC/data entry.

Ability to type 50 words per minute

Email to a Friend https://unmc.peopleadmin.com/postings/86212