This position is open to current UCL employee's only.
The Medical Laboratory Assistant (MLA) plays an important role in the lab. The MLA is the face of the lab interacting with patients and healthcare personnel. The MLA is a credentialed individual who supports preanalytic, analytic and post analytic laboratory workflows. Responsibilities include all of the following: 1) registration, 2) phlebotomy, 3) sample processing/aliquoting/prepping for transport/testing, 4) billing work queues, and 5) performs CLIA waived and/or moderately-complex testing; assisting clinical laboratory areas such as hematology, chemistry, coagulation, urinalysis, microbiology and blood bank.
Greets everyone with a pleasant and professional manner, using patient experience best practice guidelines (AIDET, 5/10 Rule and No-Point, etc).
Identifies patients and samples using two patient identifiers, always labeling samples in the presence of the patient.
Performs venous and capillary blood collections independently for patients of all ages within specified safety parameters, timelines and pace.
Performs sample processing, aliqouting, and preparation for transport/testing.
Demonstrates knowledge of computer programs for patient identification, registration, order, and sample tracking.
Utilizes supply items in a cost effective manner, recognizing when to reorder, and assisting with unpacking and/or restocking items.
Achieves understanding of lab tests to answer patient questions in an easy to understand way.
Supports clinical testing with such duties as slide preparation and staining, microbiology set up and plating, reagent prep, instrument loading and quality control.
Performs CLIA waived and moderately-complex testing on medical samples in accordance with manufacturer specifications using good laboratory practice.
Works efficiently with the work flow and work load.
Performs and documents routine instrument function verification, quality control and maintenance.
Troubleshoots, resolves and documents non-routine instrument issues; contacts service as needed.
Intermediate knowledge of computer systems used on analyzers, Sunquest and EPIC.
Demonstrates knowledge of computer programs for reporting test results.
Follows appropriate reporting protocols including critical value reporting.
Reviews reports and recognizes clerical errors.
Monitors pending logs and work queues and resolves pending tests and registration errors.
Prepares and logs samples for proper storage and retention.
Prioritizes work in the best interest of the patient, sharing the work with team members.
Assists with training new employees and students, being helpful and supportive in their teaching.
Demonstrates knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections and reporting potential or actual concerns immediately.
Attends department huddles, staff meetings and other required training.
Checks emails regularly for huddle minutes and important communications relevant to assignment.