Medical Interpreter

NEW HORIZON FAMILY HEALTH SERVICES

POSITION DESCRIPTION

JOB TITLE: Medical Interpreter

DEPARTMENT: Operations

SUPERVISOR: Practice Manager

STATUS: Non-Exempt

IMPORTANT NOTE

THIS DOCUMENT DOES NOT CREATE AN EXPRESS OR IMPLIED CONTRACT OF EMPLOYMENT

JOB SUMMARY

Under the direct supervision of the Practice Manager, this position is primarily responsible for providing interpretation for the Hispanic/Latino population presenting to NHFHS for services. The Medical Interpreter will also be responsible for assisting front desk and/or scheduling personnel when time permits. Assists with translation of written materials.

DUTIES PERFORMED

• Must be certified by an accredited institution.

• Provides accurate interpreting (spoken) and translation (written), for those patients requiring these services.

• Assists in translating forms (i.e. Patient Rights and Responsibilities, Consent to Treat, Release of Information, Privacy Act, etc.) for use at all NHFHS service locations.

• Serves as support and resource person for Front Desk and/or Scheduling personnel.

• Demonstrates the ability to establish and maintain effective, productive relations with co-workers, supervisors, patients, and the public.

• Displays flexibility as patient flow changes.

• Attends all in-service training as required.

• Maintains a neat/well-organized work area.

• Observes schedule for work, lunch and breaks.

• Must hold all patient Protected Health Information (PHI) other patient personal information and agency information in confidence, in accordance with the attached Employee Confidentiality Statement.

• Actively participate in and comply with all aspects of the NHFHS Corporate Compliance Program, follow the Program Code of Conduct and obey all relevant laws, statutes, regulations and requirements applicable to Medicaid, Medicare and other State and Federal health care programs.

• Participates in CQI, other internal committees, special projects/observances or activities that promote improvements in organizational performance and/or advance the mission, goals, and objectives of New Horizon Family Health Services.

• Performs any other duties as assigned by the supervisor, CEO or designee in their absence.

New Horizon Family Health Services, Inc. reserves the right to revise or change job duties and responsibilities as the need arises. THIS DOCUMENT DOES NOT CREATE AN EXPRESS OR IMPLIED CONTRACT OF EMPLOYMENT

QUALIFICATIONS

Education

A minimum of high school diploma or equivalent and has obtained certification as an interpreter/translator and HOLDS a certificate acceptable to NHFHS. Must be certified by a national medical interpretation association.

Fluent in written and spoken Spanish.

Experience

Preferably two (2) years experience.

Effective oral communication skills.

Benefits:

New Horizon Family Health Services offers a robust and comprehensive benefit package to full time employees. These choices/options include:

• Vacation plus holidays and sick leave

Optional Benefits which include:

• Medical (PEBA State Health Plan), Dental and Vision benefits

• Flexible Spending and Health Savings Accounts

• Voluntary Life Insurance

• Short Term Disability and Long Term Disability

• Optional contribution to a 403 (b) Retirement Plan, with up to 4% employer match after the first year of employment

• Continuing education courses through SC AHEC

Mission:

Our Mission is to provide quality, affordable, compassionate patient-centered health care to improve the health of the communities we serve. Our Vision is that our community will be one of the healthiest in the Nation. Superior patient care is the hallmark of NHFHS.

Community:

Greenville, South Carolina is the perfect place to live, work, and play. Greenville is surrounded by mountains, lakes, hiking & biking trails, as well as recreational activities including golf, tennis, water sports, cultural performances and more. Geographically located between Atlanta, GA and Charlotte, NC, with beaches just 3.5 to 4 hours away.

We are an Equal Opportunity employer.