Children's National Medical Center Washington , DC 20319
Posted 2 months ago
The Medical Interpreter will provide language interpretation services to patients, families and staff in critical, acute,
or chronic medical situations as needed. The Medical Interpreter will provide services in person, telephonically or via video remote to assist patients and families in their interactions throughout the hospital.
Minimum Education
Bachelor's Degree or equivalent years of experience. (Required)
Minimum Work Experience
1 year Experience as interpreter for individuals in critical situations. (Required)
Required Skills/Knowledge
Successfully pass the Interpreter Skills Assessment, or equivalent, provided by CNH. (Required)
40-hour Medical Interpreter Training Course Completion (must have proof of certificate from a reputable training institution). (Required).
Bilingual capability English/Korean Medical Interpreter
Understands medical terminology.
Functional Accountabilities
Patient Care
Facilitate communication among patients, families, and staff.
Interpret directly and accurately , without omissions, addition or interference with communication.
Manage assignments independently without close supervision; maintain professional role and sensitivity during critical medical and/or psychosocial situations; respect all parties in the discussion and their individual roles.
Set limits appropriately; maintain professional boundaries as interpreter; maintain patient, family and staff rights to confidentiality privacy .
Translate quickly and accurately patient-specific discharge instructions, physician and nursing instructions, and care instructions.
Staff Interpretation Services
Educate staff in use of interpreter and available interpretation services.
Communicate with staff about staff needs and patient/family needs.
Set appropriate limits.
Advocate for patients/families with staff to facilitate continuity of care.
Assist staff to become increasingly culturally sensitive.
Administrative
Effectively coordinate and schedule interpretation requests
Prepare daily schedules for interpretation assignments
Keeping and organizing interpretation requests and reports
Accurately document interpretation assignments in all systems and databases used and required by the program
Perform dispatching duties for the Language Services program as assigned
Organizational Accountabilities
Organizational Accountabilities (Staff)
Organizational Commitment/Identification
Teamwork/Communication
Demonstrate collaborative and respectful behavior
Partner with all team members to achieve goals
Receptive to others' ideas and opinions
Performance Improvement/Problem-solving
Contribute to a positive work environment
Demonstrate flexibility and willingness to change
Identify opportunities to improve clinical and administrative processes
Make appropriate decisions, using sound judgment
Cost Management/Financial Responsibility
Use resources efficiently
Search for less costly ways of doing things
Safety
Speak up when team members appear to exhibit unsafe behavior or performance
Continuously validate and verify information needed for decision making or documentation
Stop in the face of uncertainty and takes time to resolve the situation
Demonstrate accurate, clear and timely verbal and written communication
Actively promote safety for patients, families, visitors and co-workers
Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
Children's National Medical Center