Medical Equipment Service Technician

The Medical Equipment Service Technician is responsible for the repair and upgrade of Novocure devices. This includes contributing to & maintaining Service procedures and work instructions as they pertain to the US Operations.

This is a full time, non-exempt position reporting to the US Service Supervisor and is located in Portsmouth, NH at our USA corporate HQ.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Repair and upgrade Novocure devices per released procedures

• Document service actions by completing forms, reports, logs, and records

• Contribute to and maintain the Service Department's procedures and work instructions

• Learn processes and procedures of advanced repairs requiring soldering

QUALIFICATIONS/KNOWLEDGE:

• High school diploma or equivalent experience; Associates or Bachelor's degree preferred

• 0 to 2 years' experience working in a service or assembler group for a DME

• Soldering experience preferred

• Experience with CRM or ERP systems preferred

• Familiarity with Microsoft Office and SAP preferred

• Strong written and verbal communication skills

• Demonstrated experience working in a team environment

• Ability to execute responsibilities with minimal direct supervision and have a high attention to detail

• Basic understanding of schematics and diagrams

• Ability to learn testing and troubleshooting of electronic devices involving specialized and generic test equipment and software diagnostic tools

• Ability to use hand and power tools safely and effectively

• Knowledge of ESD protocols and practices preferred

OTHER:

• Ability to lift up to 20 pounds

Equal Opportunity Employer, including disability/veterans.

ABOUT NOVOCURE:

Our vision

Patient-forward: aspiring to make a difference in cancer.

Our patient-forward mission

Together with our patients, we strive to extend survival in some of the most aggressive forms of cancer by developing and commercializing our innovative therapy.

Our patient-forward values

• innovation

• focus

• drive

• courage

• trust

• empathy

#LI-BH1

Nearest Major Market: Portsmouth

Nearest Secondary Market: Boston