Medical Director, Primary Care Clinics

SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.

Working at SEARHC is more than a job, it's a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more.

The Primary Care Medical Director provides clinical leadership and medical oversight for the Primary Care Clinics throughout the Consortium. Working with the Directors of Primary Care, the Medical Director is responsible for ensuring promotion of the highest quality of clinical care, continuous improvement in the patient experience, advancement of efficient clinical workflow processes that are fixed upon quality, fiscal responsibility, and alignment of the health systems operational and business strategies.

Responsibilities also include persistently seeking to bring consistency and similarity of clinical processes wherever possible, advocating in a balanced way the interests of medical staff and health system executive leadership, executing and achieving clinic strategic goals, and promoting access to primary care and continuity of care. The position assists and supports the elected Medical Staff Leadership in its governance and accountability for quality and safety of patient care.

• Provides clinical supervision, coaching, mentoring, teaching, and guidance to primary care medical team leaders and clinicians to ensure implementation of current best practice. Reviews the quality of medical provider records and actions. Keeps current on emerging models and directions in health care delivery; identify and define new and innovative strategies to achieve health system quality and financial goals.

• Continually assesses barriers, hindrances, waste, and obstacles that prevent and discourage effective and smooth patient flow. Identify and implement opportunities, strategies, corrective actions, and interventions that improve efficient patient flow with balanced provider experience.

• Embraces the reality of constant industry change and serves as a champion and change agent to promote clinical quality improvement, optimization of services, improved access to care, excellent customer service, and value to the health system.

• Develops and implements communication strategies that align, build trust, motivate, inform, promote information exchange, and enhance teamwork between medical providers and the health system executive leadership team.

• Assists with development of quality measures and leads efforts to improve clinical measures of performance for the Joint Commission, HRSA, SEARHC organizational strategic plan initiatives, etc. Examples of quality measures include; access to care, continuity of care, population health, GPRA, UDS measures, and patient satisfaction. Assists with the Joint Commission and HRSA Accreditation requirements and maintains standards for ongoing clinical compliance.

• Works with Chief Information Officer to continually improve the medical staff's efficient ease of use of the electronic health records across the Primary Care Division.

• Assists to update medical provider recruitment plans and participates in medical provider recruitment and interviewing.

• Monitors resource use and supports the development and implementation of financially responsible standards for equipment, supplies, procedures and technology utilization. Provides recommendations on medical staff requested staffing, capital, and non-payroll expense related budget items.

• Fosters teamwork and collaborative efforts within clinics and within other departments that promote integration of clinic services.

• Works with the MEC to assure a robust peer review and credentialing process that ensures medical staff quality, safety, service, and behaviors are addressed fairly and in a timely fashion. Serves as resource to resolve disputes between members of the Medical Staff; follows up on Medical Staff behavioral issues.

• Works in partnership with other hospital leaders (e.g. Bartlett Regional Hospital, Mt Edgecumbe Medical Center, Alaska Native Medical Center) to ensure effective referral relationships and coordination of care.

• Maintains small active clinical practice.

• Provides leadership for the CHA/P program

• Performs other related duties as assigned or requested.

License and Certifications

• Current unrestricted license to practice medicine in the State of Alaska

• Ongoing board certification in specialty

• Ongoing current certification for clinical practice (e.g. BLS, PALS, ACLS as required by practice location)

Experience

• At least 5 years' post-residency direct patient care clinical experience

• At least 2 years' experience as a medical director

Knowledge, Skills and Abilities

• Ability to remain flexible and open-minded to change and new ways providing effective and efficient health care services

• Ability to communicates in an open, transparent, inspiring, helpful, supportive, cooperative, and collaborative manner

• Ability to effectively challenge the status quo in a manner that encourages and motivates others to make change and improve the delivery of care

• Ability to effectively balance multiple, and sometimes competing perspectives and objectives

• Maintain the utmost confidentiality with sensitive organizational business and healthcare information

• Think innovatively and strategically and clearly communicates the vision and direction

• Work collaboratively internally and externally

• Solve problems timely and execute on initiatives

• Maintains knowledge of medical quality assurance, quality improvement and risk management

• Comfortable with occasional business travel to SEARHC communities or other leadership forums

Required Certifications:

Advanced Cardiovascular Life Support (ACLS)

• American Red Cross, Basic Life Support (BLS)

• American Heart Association, Medical Doctor

• State of Alaska

• Alaska State Medical Board, Pediatric Advanced Life Support (PALS)

• American Heart Association

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!