Medical Customer Service Assistant

Find your purpose as a Medical Customer Service Assistant with CentraCare. The Medical Customer Service Assistant serves as a primary contact for all patient billing inquiries. Assists patients in understanding billing statements to ensure swift resolution of outstanding balances. Serves as a liaison between the patient, business office and/or payors for all billing matters related to account resolution. This is a fast-paced position, individuals with conflict resolution skills and strong customer service skills tend to thrive in this role.

Schedule:

• Full-time 80 hours every 2 weeks

• Mon-Fri 8:30a-5:00p

• Work from Home options available after successful in-office training of approximately 6 months

Pay and Benefits:

• Pay based on years of related experience; minimum compensation $18.11/hr

• Full time benefits: medical, dental, PTO, retirement, employee discounts and more!

• Tuition reimbursement and college grant programs available

Qualifications:

• Experience with use of Microsoft Office applications and related healthcare systems and software preferred.

• Experience in a medical billing environment working with third party payer, billing, and terminology preferred.

• Strong written and verbal skills.

• Excellent communication, listening and negotiating skills and customer relations principles.

• Ability to prioritize and complete tasks in a timely manner with attention to detail and accuracy.

• Strong interpersonal human relations skills.

• Bi-lingual Spanish or Somali a plus.

CentraCare has made a commitment to diversity in its workforce. All individuals including, but not limited to, individuals with disabilities, are encouraged to apply. CentraCare is an EEO/AA employers.