Medical Consults Processing Assistant

Department Of Defense Fort Gordon , GA 30905

Posted 4 months ago

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  • Duties

HelpDuties Summary

About the Position: Fort Gordon is approximately 139 miles east of Atlanta, GA; 80 miles southwest of Columbia, SC; 156 miles west of Charleston, SC; 175 miles southwest of Charlotte, NC; and 127 miles northwest of Savannah, Georgia. Fort Gordon's location is in the Augusta metropolitan area (also known as the Central Savannah River Area-CSRA) and is an easy drive to Atlanta, Savannah, Charleston, Charlotte, the beaches along the Atlantic Ocean, and the mountains.

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  • Accurately documents all reported information in Composite HealthCare System database to be used for purpose of consult results retrieval and review of results by clinical provider staff.

  • Retrieve data and submits monthly reports to supervisor to be used for education and training for the MTFs medical personnel.

  • Track medical results received from specialty providers and determine appropriate time lines to make contact with specialty providers and to submit results of evaluation from the specialty/consulting providers.

  • Communicate with various medical personnel, to provide documentation to medical specialty providers for evaluation.

  • Follow-up on outstanding consults by contacting appropriate personnel to obtain a copy of the required medical documentation within established time standards.

  • Manage medical consultations by retrieving and processing electronically transferred patient consultation from the Composite Health Care System.

  • Accurately annotate date/time of specialty appointment, authorization number, and location of provider to be utilized in consult results retrieval.

Travel Required

Not required

Supervisory status


Promotion Potential


  • Job family (Series)
    0303 Miscellaneous Clerk And Assistant

  • Requirements

HelpRequirements Conditions of Employment

  • This position requires incumbent to obtain/maintain a personal background check with National Agency Check w/Inquiries (NACI) background investigation.

  • Employees assigned to a medical treatment facility are required to be screened for applicable immunizations or pre-existing immunity based on occupational risk, regardless of job series.


Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.

  • Current Department of Army Civilian Employees

  • Current Permanent Department of Defense (DOD) Civilian Employee (non-Army)

  • Executive Order (E.O.) 12721

  • Interagency Career Transition Assistance Plan

  • Military Spouses, under Executive Order (E.O.) 13473

  • Non-Appropriated Fund Instrumentality (NAFI)

  • Non-Department of Defense (DoD) Transfer

  • Priority Placement Program (PPP), Program S (Military Spouse) registrant

  • Reinstatement

  • Veterans Employment Opportunity Act (VEOA) of 1998

In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience: One year of specialized experience which includes experience participating in the operation of an organization by performing routine administrative clerical work, and customer service. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04).


Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.


Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages.

You will be evaluated on the basis of your level of competency in the following areas:

  • Health Care Data Entry and Management

  • Interpersonal Skills

  • Technical Competence


FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit:

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Medical Consults Processing Assistant

Department Of Defense