Medical Collections Specialist- Work From Home

HCA Bedford , TX 76021

Posted 4 months ago

Please read posting carefully forhours, location, requirements and pay before applying

Parallon Revenue Cycle Point Solutions is NOW HIRING Work from Home MedicalCollections Representatives (Position does require onsite training inIrving, TX for up to 5 weeks.)

Location: 10030N MacArthur Blvd, Irving, TX 75063

Schedule Hours: Monday-Friday8:00am-5:00pm

Training Hours: Monday-Friday8:00am-5:00pm

Training will be on site in Irving, TXfor 3 weeks and up to an additional 2 weeks on site will be required to be aWork from Home Representative.


Salary range of $29,120-$33,280/yr. ($14/ $16/hr.) depending on verifiable call center experience;


Work from Home Medical CollectionsRepresentatives are to perform patient collections in regards to their hospitalaccount(s) in our inbound/outbound call center. These collectionrepresentatives are responsible for assisting customers for payment resolutionof their outstanding balances on their accounts. The position requiresexcellent customer service and listening skills.

Requirements include:

  • Stable work history

  • Strong ability to meet production goals while simultaneously maintaining quality standards

  • Strong verbal / written communication skills

  • Strong customer service focus

  • Must be accustomed to sitting at a desk for long periods of time

  • High School Diploma or GED completion

  • Remote workers to have a minimum bandwidth and/or workstation physically connected to a Cable/DSL router, and may be required to meet other technology specific requirements

  • Remote workers are responsible for establishing and furnishing approved work home area

Essential Competencies For Success:

  • Strong attendance pattern is expected

  • Ability to work individually in a work from home environment

  • Candidates should have the ability to make decisions by using the infrastructure of defined processes

  • Candidates should be able to retain large amounts of information while having the ability to adapt quickly to changes in processes, goals and / or policies

  • Candidates should be open to continuous feedback aimed at enhancing productivity and quality

  • Candidates must thrive in a highly measured and structured environment with individual goals for supporting overall production


Medical, Dental and Vision insuranceavailable after 30 days of employment
401K & Tuition Reimbursement

Flexible Spending Account

Opportunity for monthly bonuses basedupon individual performance

Increases based on individualperformance

We are an equal opportunity employerand we value diversity at our company. We do not discriminate on the basis ofrace, religion, color, national origin, gender, sexual orientation, age,marital status, veteran status, or disability status.

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Medical Collections Specialist- Work From Home