The Medical Case Manager's primary responsibility include: assess the needs of individuals with HIV disease and assist with linking them to necessary services/resources related to their medical status and psychosocial needs. Provide necessary monitoring, follow-up, and coordination of services, including the provision of treatment adherence. Carry a caseload of 140 - 150 clients. The case manager, along with the patient, will assist in creating support systems and resources to fulfill unmet needs. Case managers are available to travel to the patient's home, to the hospital or to another agency or community center if needed. Appointments can be made with a case manager in his/her office in the clinic. Case manager assists patients with accessing medical insurance, Social Security benefits, or Pennsylvania's Special Pharmaceutical Benefits Program (SPBP). The CM is also available to accompany patients to appointments to offer guidance and support. Performs other duties as assigned.
Required Education & Experience:
Bachelor's degree and at least one year of directly related experience. An equivalent combination of education and experience may be considered.
Required Skills & Abilities:
*Understanding of medical and psychosocial issues related to HIV disease and related conditions.
Ability to work with diverse populations.
Sensitivity to cultural and economic differences.
Knowledge of or ability to learn Philadelphia resources and services. Certification for HIV pre/ post test counseling
Basic computer literacy (e.g., Microsoft Word, e-mail)
Superior written and verbal communication skills
Leadership and team-building skills
Knowledge of CareWare Software
Bilingual Spanish Speaking Skills
5 years of directly related experience.
This position requires a background check
Temple University values diversity and is committed to equal opportunity for all persons regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status protected by law.
Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and. employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.
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