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Medical Call Center Reps

Expired Job

Officeteam Saint Paul , MN 55120

Posted 5 months ago

ATTENTION CALL CENTER REPRESENTATIVES! WE WANT YOU TO APPLY TODAY, FOR IMMEDIATE INTERVIEW CONSIDERATION, PLEASE SEND RESUMES TO: OfficeTeam is searching for numerous talented candidates to become Customer Service Call Center Representatives who want to work ASAP! In these job opportunities, candidates will be expected to provide friendly customer service while talking over the phone, assisting individuals with any billing disputes, and working to resolve customer complaints on accounts. If you enjoy balancing friendly customer service, mediating problems, and fixing online information, then do we have positions for you! DO NOT DELAY, APPLY TODAY! IF INTERESTED IN THESE JOB OPPORTUNITIES, FOR IMMEDIATE INTERVIEW CONSIDERATION, PLEASE SEND RESUMES TO: Responsibilities include, but are not limited to the following? -Interacting with customers to provide information in response to inquiries about products and services

  • Handling and resolving complaints while on the phone with customers

  • Determining the clients issue?s, offering solutions, and providing follow-up as needed

  • Making and taking 100-120 inbound and outbound member phone calls weekly

  • Exchanging merchandise, refunding money, and adjusting bills

  • Contacting customers to respond to inquiries or to notify them of claim investigation results and planned adjustments ? 6 +months of call center experience is highly preferred ? Possess a high school diploma or GED ? Specialty Pharmacy Experience is highly preferred. (MDR is higher caliber drug review) ? Self-motivated. Ability to multi-task, and navigate between multiple screens ? High attention to detail ? Work quickly but catch small things ? Monday ? Friday, 40 hours per week, all candidates must be available between 7:45am ? 6:30pm ? Potential overtime hours, depending on volumes DO NOT DELAY, APPLY TODAY! IF INTERESTED IN THESE JOB OPPORTUNITIES, FOR IMMEDIATE INTERVIEW CONSIDERATION, PLEASE SEND RESUMES TO:

Requirements

  • Monday ? Friday, 40 hours per week, all candidates must be available between 7:45am ? 6:30pm

  • Potential overtime hours, depending on volumes

  • Completing a lot of documentation within Microsoft access

  • Multi-tasking is key, a lot of variety and work is growing and changing

  • Ability to support this program exposure to other programs DO NOT DELAY, APPLY TODAY! IF INTERESTED IN THESE JOB OPPORTUNITIES, FOR IMMEDIATE INTERVIEW CONSIDERATION, PLEASE SEND RESUMES TO:

Employment Type: Temporary


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Medical Call Center Reps

Expired Job

Officeteam