Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Medical Billing Supervisor

Expired Job

Hdis Olivette , MO 63132

Posted 4 months ago

Since 1986, HDIS has been taking care of our customers' needs in a much simpler fashion. We are unique because, unlike most mail order medical supply companies, we specialize in making the lives of our customers a little easier. As a "business family" we are dedicated to the well-being of our customers; and a culture that fosters offering the same compassion and caring to our customers that we offer to members of our own families.

For six years in a row (2012-2017), HDIS is honored to be a St. Louis Post-Dispatch Top Workplaces award winner!

HDIS is searching for a Medical Billing Supervisor to add to our award-winning team. The right candidate will have supervisory experience managing a hands-on team who handles medical records, verification, billing, and documentation. Knowledge of Medicaid, Medicare, and billing procedures is a must. We are looking for someone who is detail-oriented, has a positive attitude, the ability to motivate and who will truly live our core values of honesty, integrity, superior customer service in a culture that fosters compassion.

You will be the first line of communication with our medical billing representatives for questions and customer issue resolution. Coaching representatives in a positive manner to achieve their individual and department goals will be a priority in this position. At HDIS we strive for continuous learning to grow individually and as a team.

The Medical Billing Supervisor will work with the Director of Reimbursement and Billing Manager in all aspects of managing the responsibilities for the department including associate hiring, motivation, coaching, development, discipline, customer satisfaction and achievement of key metrics. Therefore, specific requirements of the position include but are not limited to:

  • Supervise daily tasks of Billing team

  • Review performance data for Billing team and speak to issues/concerns

  • Review performance to metrics

  • Address areas for improvement

  • Annual Performance Reviews

  • Compile and compose review information for employees

  • Conduct employee face to face reviews with Manager

  • Complete HR/payroll for employees

  • Ensure employees meet targeted/expected overtime goals

  • Ensure employees complete make-up time as scheduled

  • Ensure attendance occurrences are handled correctly

  • Point of contact for employees to call regarding unscheduled absences

  • Enforce HR policies (attendance, dress code, cell phone, etc.)

  • Accurately document employee conversations in a timely manner

  • Create and implement activities to motivate team to meet/exceed metrics

  • New Employee Set-up

  • Work with HR/IT to on-board new employees

  • Work station set-up (computer, phone, supplies, etc.)

  • Audit Employee Performance

  • Work designated Saturday as Manager/Supervisor on duty

  • Consistently display initiative in all aspects of the position, including attendance, service delivery, and volunteering for special projects or assignments

  • Must be able to work overtime with or without advance notice as the demands of the department warrant

  • Successfully juggle the known needs of the position with extra responsibilities as assigned

  • Keep HR and management informed of area activities and significant problems

  • Maintain a high degree of confidentiality pertaining to team member and customer situations

  • Take escalated customer calls and ensure situations are resolved in a 'Win-Win' manner

The Medical Billing Supervisor serves as an example for other department members to strive towards and will uphold the culture of HDIS including relationship building with customers as well as general behavior on HDIS premises or at other HDIS sponsored events.

Required education, prior experience, specialized skills and knowledge:

  • Demonstrated experience in a supervisory capacity

  • Demonstrated experience billing Medicaid/Medicare/Insurance

  • Ability to motivate employees to accomplish department and company goals

  • Able to remain calm during stressful situations, including interpersonal conflicts between team members

  • Extensive problem solving capabilities

  • Strong written and verbal communication skills

  • Able to work independently and within a team with little supervision

  • Attention to details and accuracy along with strong organization skills

  • Cooperative and willing to assist others

  • Able to use computer applications, adding machine, telephone, PC, copier, fax machine and other basic business machines

  • Able to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables

  • Experience and comfort level using Microsoft products including Excel and Word

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Shift Supervisor Management Trainee

CVS Health

Posted 4 days ago

VIEW JOBS 12/13/2018 12:00:00 AM 2019-03-13T00:00 Job Description The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture. Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Functions: 1. Management * Work effectively with store management and store crews * Supervise the store's crew through assigning, directing and following up of all activities * Effectively communicate information both to and from store management and crews 2. Customer Service * Assist customers with their questions, problems and complaints * Promote CVS customer service culture. (Greet, offer help, and thank) * Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers * Maintain customer/patient confidentiality Required Qualifications Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed. Preferred Qualifications Experience in retail Education High school diploma or equivalent required Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation's largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers. CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process. For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website: https://jobs.cvshealth.com/ CVS Health Olivette MO

Medical Billing Supervisor

Expired Job

Hdis