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Medical Benefit Advocates

Expired Job

Officeteam Eden Prairie , MN 55344

Posted 4 months ago

ATTENTION CUSTOMER SERVICE MEDICAL ADVOCATES, WE WANT YOU TO APPLY TODAY! IF LOOKING TO WORK ASAP, FOR IMMEDIATE INTERVIEW CONSIDERATION, PLEASE SEND RESUMES TO: OfficeTeam is looking for the next customer service individuals to become Medical Advocates! In these job opportunities, candidates are expected to services callers and educate them on the various components of their benefit plans. Incumbents will be knowledgeable, use multiple systems and materials to achieve first time resolution for callers. If you love helping people, then these are the job opportunities of a lifetime for you! Responsibilities include...

  • Sharing information on benefits and claims, referrals to appropriate providers and education material

  • Engaging members, for both Medical and Behavioral issues

  • Taking inbound phone calls to all members

  • Servicing and processing explanations

  • Benefits, eligibility and complex claim interpretations

  • Screening and referral functions

  • Following-up and service satisfaction

  • Participant Education needs based on participant's presenting problem/issues

  • Accessing to care function



  • Independent problem solving

  • Time management

  • Team work

  • Interpersonal skills *Hours are Monday thru Friday 10:30AM - 7:00PM, MUST BE ABLE TO WORK 2ND SHIFT

Employment Type: Temporary

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Medical Benefit Advocates

Expired Job