Oak Street Health Indianapolis , IN 46218
Company: Oak Street Health
Title: Medical Assistant
Oak Street Health is a rapidly growing company of primary care centers for adults on Medicare in medically-underserved communities where there is little to no quality healthcare. Oak Street's care is based on an entirely new model that is based on value for its patients, not on volume of services. The company is accountable for its patients' health, spending more than twice as long with its patients and taking on the risks and costs of their care. For more information, visit http://www.oakstreethealth.com.
Oak Street Health takes a team-based approach to providing outstanding patient care. They are responsible for delivering excellent, high-touch, primary care, and coordinating the care of our patients throughout the healthcare delivery system.
Medical Assistants are an important part of our Care Teams. High levels of flexibility, energy, attention to detail, and problem solving are required to be successful. You will be expected to build relationships with Oak Street Health members. Medical Assistants will work closely and collaboratively with their teammates to greet and room Oak Street Health patients. S/he will be expected to assist in assessing patient's health conditions, including performing routine diagnostic testing during appointments.
Ensures efficient patient flow by rooming patients in a timely manner and assisting the provider with staying timely on their schedule
Delivers an exceptional patient experience, and helps patients prepare for their provider visit
Obtains vital signs, chief complaint and reviews medications
Delivers patient screenings per protocols
Orders supplies and stocks exam rooms
Conducts routine quality control checks including infection control measures, equipment QAs, and checks for expired medication and supplies
Ensure exam rooms are clean, safe, and ready for patient visits
Under direction of an RN, provider and/or protocol, provide telephonic support to patients
Assist providers, RNs or social workers with home based support for high risk members as necessary
Under direction of an RN or Provider, offer MA appropriate "visits" including administering vaccinations, performing procedures including but not limited to: ABI, spirometry, EKGs, etc.
Perform waived laboratory testing
Schedule diagnostic testing
Applies or assists with application of durable medical equipment
Supports care team with obtaining medical records, and ensuring records are scanned into the EMR per protocols
Participate in care team meetings to discuss patient care and clinic operations
Other duties as assigned
The Medical Assistant will report to the Practice Manager
What we're looking for
We're looking for motivated, experienced Registered or Certified Medical Assistants with:
CPR Certification required
Medical Assistant certification or registration
3-5 years in a Medical Assistant role preferred
EMR experience required
2 or more years of experience working with geriatric patients
Phlebotomy Technician Certification preferred
Strong communication skills and customer service orientation
Demonstrates problem-solving skills, accountability, and a flexible, positive attitude
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
US work authorization
Someone who embodies being "Oaky". What it means to be OAKY:
Creating an unmatched patient experience
Driving clinical excellence
Taking ownership and driving for results
Radiating positive energy
Assuming good intentions
Why Oak Street?
Oak Street Health offers our coworkers advantages that can't be found in other clinical workplaces, including:
The opportunity to be part of a hyper-growth company, focused on changing the future of healthcare.
Paid vacation/sick time, retirement options, as well as health, vision and dental benefits
Brand new, beautiful working environment
Supportive and fun culture
Why does Oak Street Health offer all of these benefits? Because we know what it takes to deliver the highest level of care, and our team deserves the best resources to succeed and enjoy their work. In return, we expect the best out of co-workers.
Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers