Medical Assistant/Front Desk Receptionist

Job Posting Title:

Medical Assistant/Front Desk Receptionist

Hiring Department:

School of Nursing

Position Open To:

All Applicants

Weekly Scheduled Hours:

40

FLSA Status:

Non-Exempt

Earliest Start Date:

Immediately

Position Duration:

Expected to Continue

Location:

UT MAIN CAMPUS

Job Details:

General Notes

This position is located at the Family Wellness Center in Austin, TX. This position will be a dual role of Medical Assistant and Front Desk Receptionist.

Purpose

To provide patient care at the Family Wellness Center. Responsible for the safety, comfort, care, and treatment of patients and for the provision of patient care based on standard practices of the profession and special instructions from licensed professional staff.

Responsibilities

• Accompanies physician and advanced practice providers during examination and assists with medical treatments and procedures. Administers oral, subcutaneous and intramuscular medications and immunizations. Provides instructions and counseling to patients to include medications and laboratory test procedures and records in medical file.

• Records patient's medical condition and vital signs and reports symptomatology of medical illness to health care professionals. Recognizes urgent problems and responds to emergency situations.

• Responsible for assisting in the implementation of individual care plans for patients on an assigned shift. Performs procedures and treatments within scope of practice as directed by the health care professional. Ensures that all instruments and supplies are present in clinical areas. Maintains a clean and hygienic environment. Provides training to students and volunteers.

• Answer clinic phones, schedule patient appointments and make reminder calls. Maintain confidential patient documents. Inputs and retrieves medical information and files as needed. Provide information regarding eligibility for services and register patients. Evaluates incoming mail, reports, or inquiries and distributes. Types letters, reports, forms, and other materials from notes or rough drafts when asked by health care professionals. Receive payment from clients; record and issue receipts for cash and checks.

• Other related functions as assigned.

Required Qualifications

High school graduation or GED. Spanish proficiency. One year of experience working in front desk/office setting. One year of experience in an ambulatory/primary care clinic. Completion of a Certified Medical Assistant Program. CPR Certification. Accuracy in all phases of work performed including following written and verbal instructions. Tact, diplomacy, discretion and confidentiality of medical information are required in all matters. Excellent written and verbal communication skills in English and Spanish. Demonstrated effective interpersonal skills. Ability to work effectively under stress in emergency situations.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

One year of experience as a Certified Medical Assistant. More than one year of experience in a clinic setting. Experience performing procedures requiring sterile technique, prepping patients for procedures. Knowledge of medical terminology.

Salary Range

$33,280 - $37,440 depending on experience

Working Conditions

Typical clinic environment.

Required Materials

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor

• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English) [PDF]
• E-Verify Poster (Spanish) [PDF]
• Right To Work Poster (English) [PDF]
• Right To Work Poster (Spanish) [PDF]

Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.