Medical Assistant/Clerk

OUR VISION

To continue as an eminent healthcare provider on Long Island, dedicating ourselves to providing exceptional health care for all our patients and to transform both the lives of the individual, and the community, for the better, one person at a time.

OUR MISSION

To provide access to equitable, optimal healthcare by improving the overall wellness of all individuals in our communities and delivering high quality comprehensive patient centered care.

OUR VALUE PROPOSITION

To provide whole person care that will ensure that all patients have access to primary, specialty and social health care to achieve and maintain optimal wellness at a transparent and affordable cost.

The Harmony Healthcare Long Island, formerly known as (Long Island Federally Qualified Health Center or LIFQHC) is a non-profit healthcare organization with 7 health centers, providing primary care and preventative medicine in the following locations in Nassau County: Roosevelt, Elmont, Hempstead, Freeport, Oceanside, and New Cassel/Westbury. In addition, the Harmony Healthcare Long Island has 3 school-based health centers, WIC offices (Special Supplemental Nutrition Program for Women, Infants, and Children) in 3 locations, and a Health Home Care Coordination program. As federally qualified health centers, we serve the individuals in our communities, providing enhanced services, expanded hours and reduced prescription pricing, while raising the level of care. We treat patients regardless of income, residency or immigration status.

The Harmony Healthcare Long Island offers a stable employment opportunity with a growing company, and competitive base compensation along with health and dental insurance, paid time off, 401-K with company match, paid holidays, employee discounts and much more.

JOB TITLE: Medical Assistant/Clerk

REPORTS TO: Nurse Manager

The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of this position.

RESPONSIBILITIES:

• Promptly greets, assists, and directs patients and visitors in a pleasant and professional manner.

• Responsible for patient check-in, registration, and check-out.

• Instructs patient/guardian of documentation required for visit. On subsequent visits, verifies demographic and billing information to ensure accuracy.

• Obtains patient demographic and insurance information, verifies insurance eligibility, and enters accurate information in the electronic health record.

• Provides patients with an explanation of all registration forms, obtain patient/guardian signatures on required consents and acknowledgements, and scan all accurately completed registration forms in the electronic health record.

• Navigates through insurance portals and accurately interprets coverage information such as the plan coverage description, copayment, primary care provider, etc/

• Schedules patients appointments in accordance with criteria established by the health center.

• Performs appointment reminder calls and no-show calls.

• Performs other clerical duties such as filling, photocopying, and scanning of medical records.

• Assists with the preparation of patients prior to seeing practitioners.

• Assists the practitioners with patient care in the conduct of clinical examinations and materials preparation; i.e. dressing changes, Pap Smear, etc.

• Acts as a translator for patients as needed

• Responsible for taking vital signs, administering tuberculin tests, and performing procedures for specimen collection, routine eye screening, hearing tests, hematocrit, urinalysis, and urine culture

• Performs EKG and simple laboratory procedures

• Distributes lab reports to practitioners for review

• Provides patient counseling regarding procedures (Ex. lab tests)

• Assist in the maintenance of inventories and stocking of supplies in examination rooms, nursing and lab areas

• Maintains logs of required data as needed

• Communicates and coordinates with clinical and school staff to ensure timely patient care.

• Acts as the patient's advocate and liaison for preservation of patient's rights

• Participates in off-site screening projects as needed

• Participates in departmental QA and other patient related committees as needed

• Participates in outreach and community screenings as needed

• Participates in case management and patient surveys in maintaining quality assurance

• Other duties as assigned

QUALIFICATIONS:

• High School Diploma or equivalent required

• Medical Assistant Certification required

• Basic CPR (BCLS) Certification

• Two years experience working in the health care field

• Capacity for covering Medical Assistants at all sites as needed

• Bilingual in English and Spanish/Creole required.

SALARY: Commensurate with experience

MORE INFORMATION: This is a non-exempt position.