Medical Assistant

Whole Foods Austin , TX 78719

Posted 3 weeks ago

We are looking for a full time Medical Assistant to assist patients and the Care team by providing clinical and administrative assistance. Please include a cover letter with resume.

Essential Duties and Responsibilities

  • Administrative Support:

  • Greet patients and answer phones in a pleasant and professional manner

  • Schedule appointments, manage medical records and confidential documents

  • Responsible for the daily communication and coordination of the basic medical needs of the patients, including researching, coordinating, and communicating medication refills and referrals

  • Respond to phone and email messages in a timely manner; redirecting calls as needed

  • Assist Care Team with calls, specialty appointments, follow ups

  • Ensure smooth patient flow, timely care, and outstanding customer service for patients and their families

  • Ensure all patient reports, labs and information is filed in patients' medical records

  • Medical Support:

  • Escort patients to exam rooms, interviews patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient's chart

  • Assist the physician or nurse practitioner with any on-site patient care needs within the scope of practice and under the supervision of the physician

  • Keep exam rooms stocked with adequate medical supplies

  • Perform blood draw

  • Marketing Support:

  • Create promotional material for Center events

  • Promote Center services at stores and via phone to groups

  • Perform other duties as assigned by Care team and Medical Director

  • Understand and support our model of care and medical guidelines

  • Maintains the confidentiality of patient information


  • 2+ years of administrative experience or equivalent in a service business setting

  • Medical Assistant certification

  • Trained in general internal medicine, pediatrics, or family practice

  • Understands the benefits of a good "bed-side manner" and healing relationships

  • Understands the benefits of the Care Team approach

  • Understands the benefits of coordinated care with skills in organization

  • Understands, or is willing to learn, WFM culture

  • Proven ability to deliver excellent customer service

  • Focus on excellent medical care

  • Interested in being at the forefront of changing the current health care system

  • Ability to successfully multitask in a busy office setting

  • Able to deal with uncertainty and adapt to change in a positive manner

  • Technological adeptness

  • Flexible

  • Excellent communication skills including verbal, listening and written

  • Enthusiastic and compassionate

  • Self-motivated with strong initiative

  • Effective problem solver with excellent follow through

  • Excellent organizational skills

  • Time management skills and ability to prioritize

  • Experience with EHR

At Whole Foods Market we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Whole Foods Market hires and promotes individuals solely on the basis of their qualifications for the position to be filled.

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Medical Assistant

Whole Foods