Medical Assistant

Medical Assistant: We Care Daily Clinics

Base Pay Rate: $24-$27/hour

Location: Auburn, WA - on site

About We Care Daily Clinics:

We Care Daily Clinics (WCDC) is a warm, welcoming, and modern facility that provides treatment for addiction in a person-centered environment located in Auburn. WCDC seeks to renew hope and purpose for those battling opioid use by removing barriers, providing a holistic approach to recovery, and utilizing evidence-based treatment to restore healthy living. Our top priority is to provide the highest levels of patient-centered care to those we serve.

WCDC is an Opioid Treatment Program (OTP) facility using FDA approved medication paired with behavioral health counseling. Our individual service plans are built around patients in a supportive, safe environment to create a personalized pathway to recovery. In addition to recovery, we also offer planned patient transportation and family and social support.

WCDC's first two mobile clinics launched October 2022 in Seattle and Tacoma. The mobile clinics offer the same evidence-based, quality treatment that is available at the Auburn clinic, including medication for opioid use disorder, behavioral health counseling, peer support, transportation, telehealth, and referral services. A third mobile unit will be launched later this year in the SODO district.

Job Description:

The OTP Medical Assistant is primarily responsible for providing support to the clinical providers by facilitating patient flow, assisting with scheduling, and performing related administrative and clerical functions. The Medical Assistant is responsible for providing optimal service to patients, respecting and demonstrating patient confidentiality, and working within the established parameters of the job at all times. The medical assistant reports directly to the administrator.

The OTP Medical Assistant should adhere to and value the philosophical priorities of the HARM Reduction Model, that Medication Assisted Treatment is the preferred method of addressing opioid addiction and that every patient deserves to be treated with respect, compassion and dignity.

Responsibilities:

• Ensures implementation of all clinic policies and procedures; recommend policy and procedure updates and changes as necessary

• Ensures security of medications, patient records and any other documentation required by the DEA and/or state agencies.

• Ensures that the clinic protects the rights and confidentiality of all patients to provide each patient with the required medical and clinical care.

• Maintains a high-quality patient care environment by cleaning, preparing, and stocking all examination rooms, lavatories and treatment areas in accordance with established standards.

• Assists in the care, cleaning, sterilization, and maintenance of medical equipment and instruments.

• Establishes and maintains inventory supply schedule and storage of necessary items and supplies.

• Review patient schedules and EMR, in advance of the patient visit to identify outstanding medical reports, in order to report the results to the attending medical provider on staff.

• Prepares patients for their visit, examination procedure and/or treatment in accordance with established workflows.

• Obtains and documents vital signs, required screenings.

• Prepares appropriate paperwork for procedures, laboratory work, tests, or referrals for providers.

• Performs UA collections including observed as indicated by multidisciplinary team.

• Performs blood draws as indicated and per policy.

• Perform EKG's and other medical office testing and procedures as indicated.

• Maintain a strong policy knowledge of all applicable federal, state, and local rules, laws and regulations and maintains compliance.

• Familiar with standards required by Board of Health, OSHA and the application of such as knowledge and compliance with HIPAA policies and procedures.

• Participate in Federal and State substance abuse training and continuing education as needed to safely and effectively perform in the position.

• Interacts with all staff in a positive and motivational fashion supporting the company's mission.

Position Requirements:

Education:

• High School Diploma or equivalent and Completion of qualified Medical Assistant course; Medical Assistant Certification or Registration valid in the state of WA required or ability to complete education while employed.

• 1+ Year patient care experience in a clinical setting.

• Opioid Treatment Program experience will be given hiring preference.

Experience:

• Previous patient care experience including EKG's, blood draws and UA collections is preferred.

Additional:

• The nature of this position is fast-paced in high-stress situations and conditions.

• Computer literate, with basic knowledge of Microsoft Office Suite, and electronic medical records systems, as well as a high level of initiative in keeping current with technological change.

• Ability to establish and maintain effective working relationships with staff, clients, and outside contacts with good diplomatic skills, including strong conflict-resolution skills.

• Excellent interpersonal and communication skills.

• Excellent organizational and time management skills.

• Conducts all business activities in a professional and ethical manner.

• No history of alcohol or other drug misuse and does not display evidence of alcohol or other drugs while employed.

• Must be able to pass required background checks and drug tests.

• Complies with and up to date with all other testing, screening and credentialing as required

Characteristics of a We Care Daily Clinics Employee:

If you are:

• Patient-Centered

• Seeks to understand and effectively address the needs and challenges of our patients.

• Quality focused

• Focused on providing quality, evidence-based care to our patients. We utilize a proven model that pairs MOUD with behavioral health counseling in a compassionate environment.

• Highly motivated, detail oriented and organized, with the ability to thrive in a fast-paced environment.

• Committed to a holistic approach that removes barriers for patients, We Care Daily Clinics is the perfect place for the next step in your career.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. The requirements listed above are representative of the minimum knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to satisfactorily perform the essential functions of the job according to specific company requirements. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, disability, or marital status.