Medical Assistant, Urology

St. Joseph Health Santa Rosa , CA 95402

Posted 6 months ago

Join a very busy, team oriented Urology office in Santa Rosa!

The Medical Assistant is responsible for assisting the physician/provider with all general medicine or specialized medical practice duties under the general supervision of the Physician, Clinical Supervisor and or Clinical Manager.

.Essential Functions:

  • Assists with patient phone messages/tasks and documents in EMR. Conducts callbacks per provider instruction, in an efficient and timely manner while maintaining proper telephone etiquette.

  • Rooms patients utilizing best practice MA workflow and maintains patient flow per schedule.

  • Documents patient information collected, care given and treatments provided as well as charges in a clear and concise manner in EMR.

  • Anticipates patient care needs and consults with provider as needed

  • Maintains current knowledge of SJHMG clinical policies and procedures

  • Adheres to all safety standards including but not limited to, equipment maintenance, infection control, universal precautions and use of personal protective equipment as needed for all patient-care procedures

  • Organizes, stocks (using a PAR & Trigger system) and maintains an orderly, clean and uncluttered work area, including but not limited to exam rooms, procedure rooms and patient care areas.

  • Assists with procedures and administers medications within the MA scope of practice and per provider order

  • Maintains current knowledge of medications, waste disposal and sterile techniques.

  • Attends and actively participates in mandatory clinical /business department meetings/in-services, staff meetings and assigned committees

  • Maintains CPR and other appropriate certifications

  • Responds to and participates in all medical emergencies and codes.

Minimum Position Qualifications:

Education: High School Diploma or GED. Graduate of a state recognized vocation school or equivalent.


  • Medical Assistant Certificate

  • Current BLS issued by the American Heart Association

Experience: Entry level with less than 2 years of experience as back office Medical Assistant.


  • High level of customer service skills with a genuine caring approach to helping people.

  • Maintains a positive attitude with changing conditions.

  • Good organizational abilities.

  • Requires good written and verbal communications skills to communicate effectively with individuals affectively with confidential information.

  • Must be able to work under general supervision.

  • Must have a professional and mature demeanor.

  • Must be able to work in a fast-paced department and handle multiple tasks, work with interruptions, and deal effectively with confidential information.

Preferred Position Qualifications:

Computer Skills:
Preferred previous experience with computers and/or automated scheduling, EMR and/or IDX experience is helpful but not required; prior experience preferred in handling and balancing cash.

Other: Bi-lingual English/ Spanish communication skills is a plus.

We are proud to offer a comprehensive and competitive variety of benefits and programs to enhance and enrich your way of life!

  • (4) Medical Plan Options

  • Dental PPO Plan

  • VSP Vision Plan

  • Life and Disability Insurance

  • Supplemental Life Insurance

  • Voluntary Benefits available, including: Med Life Auto, Home, Pet Insurance, Legal Insurance, Identity and Credit Protection, and Unum Voluntary Short-term Disability Insurance

  • Flexible Spending Accounts

  • Matching 401(k) Plan

  • PTO (approximately 25 days per year for full time Caregivers)

  • Discounted gym memberships to Synergy Gym in Napa and Petaluma

  • 50% Discounted Employee Tuition for University of Providence

  • Tuition Reimbursement

St. Joseph Heritage Healthcare (SJHH) is one of California's most respected medical groups. With over 3,000 employees and 75 locations throughout California, including, Northern California, Orange County, High Desert and Los Angeles County, SJHH has been continually recognized as a leader in quality, customer service and information technology. This kind of success is the result of team work, a commitment to excellence and a strong adherence to the organization's mission, vision and values.

St. Joseph Heritage Healthcare (SJHH) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, St. Joseph Heritage Healthcare (SJHH) complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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Medical Assistant, Urology

St. Joseph Health