Medical Assistant- Urology, BBC

Bronson Battle Creek Battle Creek , MI 49017

Posted 2 weeks ago

A career with Bronson opens up new worlds. Cutting-edge technologies, clinical expertise and business innovations combined with individual human care and compassion are all a part of the experience.


BBC Bronson Battle Creek


Medical Assistant- Urology, BBC

Main responsibility is phone triage. Answering the phones and getting back with patients within 24 hours, patient supply orders and walk in patients.

Working under provider's direction, provides all general nursing staff functions for the practice. Records vital signs, provides initial patient assessment, obtains concise patient history, and provides clinical information and support to providers. Processes and posts information to patient's charts and provides patient and family with education regarding medications, treatment and care, and patient referrals.

Additional responsibilities include assisting in other areas as needed and phone triage of patients. Employees providing direct patient care must demonstrate competencies specific to the population served.

Diploma, Associate's or Bachelor's degree in Nursing required 6-12 months experience in healthcare preferred Current RN license in the state of Michigan required BLS certification required Must possess excellent interpersonal and effective problem solving and prioritization skills and the ability to process information in a confidential manner Must be able to communicate clearly and effectively with patients, doctors and other staff; ability to maintain patient confidentiality Ability to work independently Ability to think, as well as function, as an integral team member with other healthcare professionals Must possess excellent computer skills with ability to read, interpret and analyze data from various computer systems Work which produces high levels of mental/visual fatigue, e.g., interactive and repetitive or small detailed work requiring alertness and concentration for sustained periods of time, the operation of and full attention to a personal computer or CRT between 40 and 70 percent of the time. Involves regularly lifting of bulky or moderately heavy weights (i.e., up to 50 pounds), and occasionally assisting with heavier tasks or expending the equivalent effort in pushing, pulling, or otherwise handling material, equipment, and other objects.

Prepares for patient appointments. Maintains documentation standards and reviews chart prior to appointment to assure requests and documents are available. Prepares patients for examinations including patient assessment, histories, vital signs, medication reconciliation, and routine testing of hearing, vision or other.

Provides initial assessment of patient's condition to physician as needed. Triage calls and determine urgency, necessity of appointments or whether phone advice is sufficient. Assists provider with minor and emergency procedures and examinations.

Follows instructions of physicians and provides reassurance for patients during examination. Under direction of provider, schedules tests and procedure for patients in other departments of facilities. Prepares patients for the exams and procedures by providing appropriate instructions.

Documents results from ordered tests/procedures. Notifies patients of results and documents in medical record appropriately. Performs point of care laboratory tests as directed by the physician.

Accurately documents required information in patient's medical record. Coordinate admissions, referrals, facilitates prescriptions requests. Under the directions of the provider, provides patient and family with appropriate education regarding their care.

Takes verbal, telephone and written orders for medications from physicians. Knowledgeably administers treatment as requested by the physician including dispensing ordered medications (may be oral, I.M., or s/q) and properly records all data. Maintains and reviews patient records, charts, and other pertinent information.

Records test and assessment results in patient chart. Participates in performance improvement monitoring. Collects and collates data for monitoring quality of care and works to ensure all delivered care meets appropriate standards.

Uses the results of quality improvement activities to initiate changes in nursing practice. Assures proper communication back to other healthcare team members. Attends staff and other meetings as required.

Participates in ongoing educational activities related to appropriate knowledge and professional issues. Maintains professional records that provide evidence of competency and continued ongoing educational activities. Assists in completion of miscellaneous forms (Workers Compensation, Disability, and State of Michigan) as required.

Interacts with and contributes to the professional development of colleagues by knowledge sharing. Stocks supplies and maintains examination rooms. Familiar with various insurance and referral policies.

Attends staff, educational, or other meetings as required. Performs other related duties as assigned.


First Shift

Time Type

Full time

Scheduled Weekly Hours


Cost Center

8194 Bronson Urology Specialists - Battle Cre (BBC)

Please take a moment to watch a brief video highlighting employment with Bronson!

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Patient Representative FT ED 7Pm730Am 72Pp BBC

Bronson Battle Creek

Posted 3 days ago

VIEW JOBS 1/21/2021 12:00:00 AM 2021-04-21T00:00 A career with Bronson opens up new worlds. Cutting-edge technologies, clinical expertise and business innovations combined with individual human care and compassion are all a part of the experience. Location BBC Bronson Battle Creek, BHG Bronson Healthcare Group Title Patient Representative FT ED 7pm-730am 72pp, BBC Patient Representatives are instrumental in ensuring the efficient and effective flow of patient access needs throughout the organization. Responsibilities may include greeting and registering patients, gathering and entering appropriate demographic and insurance/billing information, verification, scheduling appointments, providing patients with financial information and the collection and entry of payments. Current knowledge of billing and coding requirements and the ability to apply these based on industry standards is required. Ability to resolve patient financial issues and negotiate payment arrangements. Representatives must fully understand the ramifications and impact of incomplete or inaccurate information to patient care and the overall revenue cycle. Position works in a team environment and delivers exceptional customer service. Other duties as assigned. Employees providing direct patient care must demonstrate competencies specific to the population served. High school diploma or general education degree (GED) required. Associate's degree in related field, or 2 years related experience and/or training in a healthcare environment preferred. (would consider 2 years of experience in a business office setting) Within 18 months of employment must be registered to take the Certified Healthcare Access Associate (CHAA) certification through National Association of Healthcare Access Management (NAHAM), and required to obtain within 24 months of hire, plus maintain certification during employment. • Previous customer service experience required • Experience with third party billing (including county, state and federal) strongly preferred • Medical Terminology, CPT and ICD-10 coding strongly preferred • Basic typing at 45 WPM, basic ten key, and computer skills within a Windows environment • Payment processing experience • Experience with multiple computer applications/operating systems, and office machines • Knowledge of HIPAA and confidentiality requirements, insurance payer regulations and requirements, and patient rights • Knowledge of revenue cycle components and his/her role in the ability to impact the overall process • Knowledge of the impact of accurate registration has on patient satisfaction • Analytical skills to solve simple to semi complex problems • Organization, prioritization and time management skills • Concentrate and pay close attention to detail • Ability to multi-task • Be flexible to facilitate change • Ability to maintain composure in a position that has considerable deadlines, customer contact and high volumes Work which produces levels of mental/visual fatigue which are typical of jobs that perform a wide variety of duties with frequent and significant uncontrollable deadlines. Work may include the operation of and full attention to a personal computer or CRT up to 40 percent of the time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects. • Greets and/or registers patients accurately and efficiently • Verifies insurance eligibility using on-line systems • Provides and/or completes required patient forms • Collects and enter payments, follows required balancing procedures • Analyzes, interprets and enters physician orders • Scans and indexes forms • Schedules and communicates appointment information accurately and efficiently for multiple facilities and ancillary departments • Verifies insurance for scheduled and urgent emergent patients following guidelines established per payer and obtains authorization based on payer specific criteria • Accurately completes assigned work queues • Assists with financial counseling needs • Maintains confidentiality in verbal, written and electronic communication • Follows established processes, protocols and workflows • Takes initiative to resolve problems and meet patient needs • Shift 12 Hour Night Shift Time Type Full time Scheduled Weekly Hours 36 Cost Center 1202 Patient Access ER (BHG) Please take a moment to watch a brief video highlighting employment with Bronson! Bronson Battle Creek Battle Creek MI

Medical Assistant- Urology, BBC

Bronson Battle Creek