Medical Assistant - Urgent Care Center West, Staff Relief-Flex: Sheridan West

Memorial Healthcare System Pembroke Pines , FL 33028

Posted 6 days ago


Performs routine clinical and administrative duties in support of assigned area or office.

Detailed responsibilities:

  • Under the supervision of physician or nurse, assists with performing patient assessments and treatments.

  • Performs basic diagnostic procedures and specimen collection, including phlebotomy. Monitors and communicates changes in patient condition. Documents patient care provided.

  • Maintains equipment and medical supplies, including reordering, stocking, cleaning, and troubleshooting. Maintains examination areas.

  • Performs administrative or clerical duties as assigned, including scanning, reception, scheduling, data entry, and patient registration.

Competencies and skills:


  • STANDARDS OF BEHAVIOR: Acts in a manner that supports the standards of communication, respect, privacy, and teamwork by demonstrating a commitment to professional and ethical conduct.
  • CUSTOMER SERVICE: Demonstrates commitment to service excellence by promptly addressing internal/external customer issues/requests, resolving concerns while maintaining a professional image and behavior to build and enhance the patient/family/customer experience.
  • ACCOUNTABILITY: Accepts ownership of job roles and specific assignments/goals; works independently, takes responsibility for own actions; admits mistakes and judgment errors; and accepts constructive feedback. Connects personal work results to the accomplishment of team and organizational goals.
  • RESPONDING TO CHANGE: Accepts change and adapts in a positive and productive manner; handles unexpected situations and changes in direction calmly and with confidence. Views new assignments and job responsibilities as an opportunity for growth.
  • DEVELOPING RELATIONSHIPS: Builds positive and productive business relationships with individuals and groups.
  • PATIENT AND FAMILY CENTERED CARE: "Provides Patient and Family Centered Care to patients, families, visitors and internal customers"
  • KNOWLEDGE OF DISEASE PROCESS: Applies knowledge of practices and interventions for specific populations with specific conditions.



  • Accredited Program

Education specialization:


  • Medical Assistant



  • BLS Certification

Education equivalent experience:


  • Graduate of an accredited Medical Assistant or Emergency Medical Technician program

Other information:

Complexity of Work: Requires critical thinking skills, effective communication skills,decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Valid Florida driver's license may be required along with a good driving record.

Required Work Experience: None required.

Working conditions:


  • Bending and Stooping 60.00%
  • Keyboard Entry 60.00%
  • Kneeling 40.00%
  • Lifting/Carrying Patients 35 Pounds or Greater 20.00%
  • Lifting or Carrying 0 - 25 lbs Non-Patient 40.00%
  • Pushing or Pulling 0 - 25 lbs Non-Patient 40.00%
  • Reaching 40.00%
  • Repetitive Movement Hand/Arm 40.00%
  • Sitting 40.00%
  • Standing 60.00%
  • Walking 60.00%
  • Audible Speech 40.00%
  • Hearing Acuity 40.00%
  • Depth Perception 40.00%
  • Distinguish Color 40.00%
  • Bio hazardous Waste 60.00%
  • Biological Hazards
  • Respiratory 60.00%
  • Biological Hazards
  • Skin or Ingestion 60.00%
  • Blood and/or Bodily Fluids 60.00%
  • Communicable Diseases and/or Pathogens 60.00%
  • Computer Monitor 60.00%

The Urgent Care Center West, located at 16620 Sheridan Street in Pembroke Pines, provides safe, quality care for adults and children age 5 and older. Our skilled team of physicians and healthcare professionals treat minor injuries and illnesses such as:

  • Fever and flu

  • Ear and eye infections

  • Sprains, dislocations and simple fractures

  • Cuts and minor burns

  • Urinary tract infections

  • Upset stomach

The center also offers the following services:

  • EKG

  • X-ray-Digital

  • Lab-Simple point of care testing

  • Therapeutic Procedures-incision and drainage, breathing treatment, foreign body removal, splinting

The Urgent Care Center has garnered outstanding feedback from its consumers by consistently scoring in the 99th percentile on the Press Ganey Customer Satisfaction Survey. The team has also received excellent online ratings and comments.

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

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Medical Assistant - Urgent Care Center West, Staff Relief-Flex: Sheridan West

Memorial Healthcare System