Medical Assistant

University Of California Santa Cruz , CA 95065

Posted 2 months ago

Find your path at the University of California, Santa Cruz. Student Health Services is seeking a Medical Assistant for a partial-year career position with a 4-week unpaid summer furlough. Positions with unpaid summer work breaks contain regularly scheduled non-work periods during which the Medical Assistant remains an employee, and retains health benefits, but is not at work.

This position is eligible for full benefits including medical, dental, and vision, 14 paid holidays per year, and discounts on UCSC recreation facilities.

Additional benefits include:

  • Group term life insurance including employee-paid supplemental coverage

  • University-paid disability insurance with employee-paid supplemental coverage

  • Retirement program

  • Tax-deferred savings program

  • Reduced fees for alternative methods of transportation

  • Free or low-cost employee development classes

Please Note: For full consideration for the interview, all applicants are required to complete the following supplemental


1.Was your MA certification obtained by passing a Medical Assisting certifying exam administered by the American Association of Medical Assistants (AAMA)?

2.Was your MA certification obtained by passing a Medical Assisting certifying exam administered by the American Medical Technologists (AMT)?

3.Was your MA certification obtained by passing a Medical Assisting certifying exam administered by the American Medical Certification Association (AMCA)?

4.Was your MA certification obtained by passing a Medical Assisting certifying exam administered by the Multiskilled Medical Certification Institute (MMCI)?

5.Was your MA certification obtained by passing a Medical Assisting certifying exam administered by the California Certifying Board for Medical Assistants (CCBMA)?

Thank you for your interest in Student Health Services at UC Santa Cruz.


UC Vaccination Policy: With limited exceptions, COVID-19 vaccinations are required for Covered Individuals under the Policy. Covered Individuals include all employees, students, or trainees who physically access a University facility or program in connection with their employment, appointment, or education/training.

Covered Individuals do NOT include employees who work 100% remotely with NO expectation that they will physically access any University location or program at ANY time. If 100% remote work ends, the employee is subject to policy.


UC Santa Cruz staff jobs are posted until filled. Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. NOTE: Materials submitted after the IRD will be forwarded only at the request of the hiring unit. Submit your materials before the IRD to ensure consideration by the hiring unit.

The IRD for this job is: 12-15-2022


UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.


UC Santa Cruz (UCSC) Student Health and Wellness (SHW) is a full-service medical facility offering clinical, educational, and psychological support to UCSC students. SHW is deeply committed to ensuring affordable, well-integrated, multidisciplinary healthcare that effectively supports the university's diverse campus communities, through equitable access and culturally competent, high-quality programs and services.

The Primary Care Program includes primary care and same-day care, with the support of on-site radiology, a COLA-accredited high complexity clinical laboratory and campus pharmacy.

Counseling and Psychological Services (CAPS) supports UCSC students to maintain or improve their general well-being by providing a broad range of counseling, psychiatric services, consultation and outreach services and programs.

Other departments include Student Health Outreach and Promotion (SHOP), home of the Condom Co-op; CARE (Campus Advocacy, Resources, and Education) the advocacy and prevention education office that supports survivors of sexual assault, stalking, and dating/domestic violence; and Student Insurance Programs. SHW employs approximately 120 staff including physicians, psychiatrists, case managers, lab scientists, pharmacists, nurses, radiologists, and many other clinical and administrative staff.

Student Health and Wellness welcomes staff with interest and experience in working with students with a wide range of ethnic, cultural, and gender identities.


Under the general supervision of the Assistant Clinical Operations Coordinator for Radiology and Clinical Support Services, the Medical Assistant performs a wide variety of patient care support services. The Medical Assistant will work with a variety of clinicians with different styles and requirements. The Medical Assistant will be flexible, maintain a professional demeanor, work closely with many people, and multi-task. In a fast-paced environment with many direct patient care duties as well as clerical duties, attention to detail is essential. The Medical Assistant will use empathy and understanding in working with ill students and concerned parents. Patient confidentiality in all verbal and written communications is paramount.


Salary Information: Salary Range: $24.33 - $30.95 / Hourly. Salary Commensurate with skills, qualifications, and years of certified experience.

No. of Positions: Multiple

Benefits Level Eligibility: Full benefits

Schedule Information:

  • Full-time, Fixed

  • Percentage of Time: 100%, 40 Hours per Week

  • Days of the Week: Mon-Fri

  • Shift Includes: Day

Employee Classification: This is a Partial Year Career appointment, with a 4-week furlough

Job End Date: None

Work Location: UC Santa Cruz Main Campus

Union Representation: EX - Patient Care Technical

Job Code Classification: 008994 (MED AST 2)

Travel: Never or Rarely


60% - Clinical

Utilizing medical background and training, and in accordance with department policies and professional standards, the Medical Assistant will perform all duties within the scope of practice of a certified Medical Assistant in California:

  • Obtains routine vital signs and independently anticipates the need for diagnostic procedures based on the patient's history and/or presenting complaint.

  • Takes a basic medical history and appropriately prepares the patient for exam.

  • Appropriately documents pertinent patient information in the medical record.

  • Accurately administers medications as ordered by clinicians--Administering medications means to inject, handle, or provide medications to a patient upon the order of an appropriate licensed staff member and consistent with current state regulations and training.

  • Keeps exam rooms and work areas stocked and clean.

  • Arranges follow-up appointments and referrals to other physicians or institutions as requested by clinician.

  • Understands and utilizes standard Universal Precautions, including proper use of Personal Protective Equipment, proper use of sterile techniques, and standard infection control processes.

  • Assists with physical exams and medical procedures, including but not limited to, colposcopy, punch biopsy, incision and drainage (I&D), intrauterine device (IUD), nebulizer, toe nail removal, laceration repair.

  • Cleans and sterilizes medical instruments employing various chemicals and operates medical autoclave.

  • Makes calls to patients and pharmacies as directed by clinician.

  • Communicates with outside entities in a professional manner.

  • Utilizes tact, discretion and confidentiality in all written and oral communications with staff, students, families, and outside medical providers.

  • Performs and accurately records results for a variety of point-of-care tests.

  • Appropriately refers issues beyond scope of practice to clinical or supervisory personnel.

  • Recognizes and responds to emergencies per facility policy and training.

40% - Administrative

Scheduling Duties:

  • Answers and screens calls, takes appropriate messages.

  • Schedules appointments for patients in person or on the phone.

  • Appropriately communicates identified problems.

Greeting Patients:

  • Communicates in a professional and welcoming manner.

  • Directs incoming patients to appropriate departments.

  • Registers patients for walk-in and scheduled appointments.

  • Directly interacts with nursing staff for matters of patient acuity.

  • Verifies accuracy of current contact and insurance information.

  • Explains available services and eligibility requirements for service.

  • Explains basic billing and financial consideration.


  • Current Medical Assistant certification recognized by the Medical Board of California (See Special Conditions).

  • Knowledge of medical procedures and equipment.

  • Experience in administering injections.

  • Excellent communication skills and the ability to relate information clearly and concisely to a variety of people in a professional manner.

  • Ability to work independently as well as cooperatively with all staff, utilizing a positive communication style.

  • Ability to manage competing priorities and work under time-constraints with frequent interruptions.

  • Strong attention to detail.

  • Ability to exercise discretion and tact in dealing with confidential information, sensitive situations and all workplace interactions.


  • Recent Medical Assistant experience.


  • Current Medical Assistant certification recognized by the Medical Board of California. This can only be obtained by passing a Medical Assisting certifying exam administered by one of the following: California Certifying Board for Medical Assistants (CCBMA), American Association of Medical Assistants (AAMA), American Medical Technologists (AMT), American Medical Certification Association (AMCA) or Multiskilled Medical Certification Institute (MMCI).

  • Selected candidate will be required to pass a pre-employment criminal history background check and a pre-hire credentialing check.

  • Must possess CPR/First Aid/AED certification or have the ability to obtain it within 60-calendar days of hire.

  • Selected candidate will be required to take a TB test within 60 days of hire.

  • Ability to work long periods of time at a computer with or without accommodation.

  • Ability to work safely in areas where hazardous materials are present or stored.

  • Ability to wear a respirator in accordance with the California Code of Regulations Title 8, 5144.

  • Ability to wear proper safety attire (long pants, closed-toe shoes, etc.) and personal protective equipment common in a health care setting.

  • Ability to read signs and follow directions on labels that are written in English as well as ability to read and understand Material Safety Data Sheet (MSDS) and the proper use of chemical compounds.

  • Selected candidate will be required to complete training within established time frames as directed including UC compliance training.

  • Must complete HIPAA (Health Insurance Portability and Accessibility) training within 30 days of hire

  • Must comply with current Student Health Center employee health safety requirements for health care workers as defined by state and federal regulatory agencies; current health safety requirements to be discussed during interview.

  • Ability to maintain appearance and conduct suitable for working in a professional setting.

  • The University of California has implemented a COVID-19 Vaccination Policy covering all employees. To be compliant with the policy, covered employees must submit proof of vaccination or have an approved exception or deferral, eight (8) weeks from date of hire.

  • Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here.


All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.


Attach your resume and cover letter when applying for this job opening. Do not attach any documents to 'My Activities'. Visit our How to Apply tutorial for detailed instructions on our applicant process.


The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.

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Medical Assistant

University Of California