Medical Assistant Training Coordinator, Cooley Dickinson Medical Group

About Us

With energy and purpose, Cooley Dickinson Health Care, an affiliate of Mass General Brigham, is advancing health care in western Massachusetts. With a broad network of providers and facilities serving the Pioneer Valley, our services span a spectrum of medical and surgical needs, diagnostic care, rehabilitation, social work, behavioral health, and other critical needs of the community.

The Cooley Dickinson culture is built on living the values of our organization. Every employee is valued, no matter what professional function. Come work where you can make a difference every day, with opportunities for growth and development, in a great place to call home!

Role Overview

The Medical Assistant Training Coordinator is responsible for coordinating all Medical Assistant Externs and/or new Medical Assistant hires for Cooley Dickinson Medical Group (CDMG) and for providing training and support. In addition, the Medical Assistant Training Coordinator functions as a Medical Assistant II, assisting providers and nursing staff in the delivery of adult and pediatric nursing care. The Medical Assistant Training Coordinator provides care in a professional manner in a demanding clinical environment.

The schedule for this role is Monday-Friday 8:00am-4:30pm or 8:30am-5pm. There is no distinct home location in this role, and you would be expected to reliably commute to various practices across the Pioneer Valley. Towns/cities include Amherst, Belchertown, Florence, Greenfield, Hadley, Northampton, South Deerfield, West Hatfield, and Williamsburg, MA.

Additional Responsibilities:

• Help in the establishment of new externship sites as applicable. Conduct evaluation of externship sites to determine suitability for student experience.

• Conduct site visits to monitor all students and new hires.

• Conduct evaluation of student and new hire progress and, where applicable, provide input into final grades for externship courses.

• Serve as a resource for externs and new hires in their career development.

• Occasionally conduct community needs assessments to determine potential job placements for graduates or practice assessments to determine potential sites for new hires.

• Perform competencies for Medical Assistants both in precepting programs and for new hires to Cooley Dickinson Medical Group.

• In addition to externship and training coordination, perform the duties of a Medical Assistant.

• Provide coverage to other CDMG practices as required.

• Maintain professional growth and development through attendance at seminars, workshops, conferences or in-services, professional affiliations or journals to stay abreast of current trends in field of expertise.

• Meet annual competency and retraining requirements.

• Attend meetings as required.

• Perform other functions/duties as requested.

Qualifications

• High school diploma or equivalent required

• CMA, AAMA, RMA, CNMA, or CCMA Medical Assistant certification required.

• Current Basic Life Support (BLS) certification from the American Heart Association or the American Red Cross required prior to hire.

• At least 1-3 years of experience as a Medical Assistant with Cooley Dickinson Medical Group required.

• Demonstrated ability to train and teach others required; strong clinical skills as a Medical Assistant required.