Medical Assistant

Sun Life Health is looking to hire someone like you!

Are you looking to become a part of an organization where you can grow not only in your career but as a person? Then Sun Life Health is where you want to be! We are delighted to share an exciting opportunity for a Medical Assistant.

Sun Life Health is a healthcare organization of caring people that are guided by our core values of excellence, integrity, inclusion, education, and innovation. We have been a part of the community since 1976. We make a difference in our patients' lives by searching for talented, passionate people to join our team. Like you!

Here at Sun Life Health, you will become a valuable part of our mission, vision, and culture. Joining us means you will become a part of a collaborative environment, as we encourage new initiatives, fresh ideas, and a passion for community change.

JOB DESCRIPTION

We are looking for a Medical Assistant to work with our providers and ensure our patients are receiving their best quality care. The following are some of the essential functions you would be responsible for:

ESSENTIAL FUNCTIONS

• Interact with patients and employees in a respectful manner consistent with the mission and values of Sun Life
• Identify patient service requirements by establishing rapport with the patient and others while being aware of age specific needs protocols. Exhibit knowledge of growth, development, and age appropriate communication. Ability to assess, provide and interpret age specific data. Ability to involve family or significant other in decision-making related to plan of care
• Promote teamwork within the facility to improve patient access and patient outcomes to increase the efficiency of the team and the site as a whole
• Assists with orientation and training of new hires acting as preceptor
• Review and follow up on patient self management goals. Perform patient education activities as directed by provider
• Review preventative care needs of the patient and alert the provider. Examples are male or female preventative exams, immunizations and other recommended age related screenings
• Ensures pre-visit information is reviewed and completed
• Provide patient preparation and assist the provider as requested. Instruct patients as directed by provider. Implement provider orders promptly and with accuracy
• Maintain documentation of patient care services by completing patient and department records in accordance with established policies and procedures.
• Document procedures, medication, delivery of care, and pertinent information regarding care rendered to the patient. Routine and timely documentation of all core process work activities including, but not limited to, evidence-based chart reviews, patient calls & correspondence
• Administers injections to include immunizations and fills out appropriate paperwork for recording purposes
• Educate patient on medications and directions for use; or changes made at time of patient appointment. Call in prescription refills as directed by the provider. Support patients and providers in the medication refill process. Notify patients when prescription orders are ready, faxed or submitted to pharmacy. Complete prior authorizations for medications
• Answer telephone calls and take messages for the provider and/or return telephone calls to patients, documenting all patient interaction in the patient medical record
• Contact patients to report lab test results, change in medication
• Contact patient by phone or letter of any no show/missed appointments
• Facilitates any patient reports and delivers them to the provider. Provide an effective communication link between patient and medical staff, including relaying messages from providers, gathering information from patients for providers
• Process referrals if required (those not processed by referral department) and set up and arrange for patient to receive home health visits
• If required or necessary make appointment for the patient for diagnostic procedures and/or with a specialist.
• Act as a liaison with the providers, other doctors offices and the hospital
• Protect patients and employees by complying with infection control policies and protocols, following medication administration, storage procedures and controlled substance regulations
• Maintain Universal precautions and follow all applicable SLFHC procedures regarding infection control and reducing healthcare acquired infections (HAIs). This includes but is not limited to, good hand-washing and gloving practices
• Cleans and prepares rooms between procedures, and restock supplies
• Completes patient care requirements by performing tests and completing other tasks as assigned, i.e. set up rooms, place patient in room, takes patients vital signs, height, weight, pulse ox, oxygen levels, etc. and records them in the chart, prepares patient for examination by the provider, assists with performing EKGs on patient, and assists the provider with patients care
• Performs sterilization of instruments and surgical packs in a timely manner, washes and dries instruments used, and prepares for sterilization as required
• Performs specimen collection and Performs laboratory CLIA Waived testing for which they have received training
• Assures quality of care by maintaining clinic standards of care while adhering to requirements of other governing agencies
• Ensures operation of medical equipment by completing preventive maintenance requirements; following manufacturers instructions; reporting malfunctions, requesting repairs, maintaining equipment inventories, and evaluating new equipment and techniques
• Maintains nursing supplies inventory by anticipating needed supplies. Keeps rooms stocked with adequate medical supplies, ensuring that all medical supplies items are within the expiree date
• Reports communicable disease to County Health Department as needed
• Adheres to expectations of required/mandatory in-services and certifications.

Qualifications

EDUCATION AND EXPERIENCE

• High School Diploma or GED
• Medical Assistant certification (CMA or RMA) preferred
• Eligible for a certification pay differential if certified and/or once certified.
• Preferred 2-5 years' experience as a Medical Assistant
• Cardiopulmonary Resuscitation (CCR) required and can obtain during orientation.

COMPENSATION

• Compensation is dependent on relevant years and months experience*

WHAT YOU'LL LOVE ABOUT US!

• Great Company Culture.
• Work that Stays at Work. Genuine work/life balance is served here!
• Rest and Relaxation. 2 weeks paid time off, 10 paid holidays, and paid sick time.
• Health Benefits. Medical with HSA and FSA options, Dental, Vision, Life, Short & Long -Term Disability Insurance
• Prepare for the Future. 403-(b) Retirement Plan

Diversity

We are dedicated to diversity and inclusion. We respect the human experience through sensitivity and non-judgmental acceptance of all people and their needs.

Equal Opportunity

Sun Life Family Health Center, Inc. ("SLFHC") is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: veteran status, uniformed service member status, race, color, gender, religion, sex, pregnancy (including childbirth, lactation or related medical conditions), age (40 and over), national origin or ancestry, physical or mental disability, genetic information (including testing and characteristics) or any other consideration protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

Drug-Free Work Environment

Sun Life Health supports a drug-free work environment.