Requisition No: 42038
Agency: Department of Health
Working Title: MEDICAL ASSISTANT - 64028166
Position Number: 64028166
Salary: $22,453 - $25,000
Posting Closing Date: 08/23/2018
DEPARTMENT OF HEALTH
Division of Disease Control
Thank you for your interest in career opportunities with the Florida Department of Health
Hillsborough County. If you're looking to build a great career in public health - you've come to the right place.
Many of our innovative and successful health programs are recognized throughout Florida. We hope you decide to join this team and make the Florida Department of Health
Hillsborough County your employer of choice.
The Department of Healths mission is to protect, promote and improve the health of all people in Florida through integrated state, county, and community efforts.
The Florida Department of Health is responsible for the health and safety of all citizens and visitors to the state. As a public health agency, the Florida Department of Health must monitor the health status of Floridians, diagnose and investigate health problems, and mobilize local communities to address health-related issues.
The Florida Department of Health develops policies and plans that support health goals, enforce laws and regulations that protect the health of all residents and visitors, and link people to needed health care services. The Florida Department of Health also provides specialized assistance to pregnant women, infants, and children with special health care needs, regulates health care practitioners, and provides medical disability determinations.
Medical Assistant (MA)
This is an entry-level administrative position working in a fast paced, high volume outpatient clinical setting. MAs are responsible for dealing directly with the public, answering questions over the phone, and entering demographic & medical data into a computer database.
Strong communication skills are required, as this position is required to provide program information, answer client questions, and explain policies. This position may also be required to schedule/reschedule appointments, and file client records. Applicant should be detail-oriented and be able to multi-task.
Serving clients directly via phone or face-to-face by answering questions, directing calls to appropriate departments, relaying participant concerns, and instructing on the following: program procedures, policies, hours of operation, and patient rights & responsibilities.
Collecting and entering demographic data and medical histories into computer system. Inputs appropriate comments and notes regarding clients demographic, health or financial status, as necessary.
Lifting, stacking, and organizing boxes, cases, equipment, and other work-related items weighing up to 40 lbs. This includes, but is not limited to, boxes of forms, client records, equipment and programmatic brochures.
Ensuring accurate completion and timely submission of all administrative reports required, including: HMS, People First, travel, and customer surveys.
Provide laboratory administrative services and support. Phlebotomy training is provided for those interested in enhancing their skill set.
Provide pre-and post-test counseling to clients who present for STD services. Prepare client for provider visit including vital signs, and ensuring the exam rooms are clean and stocked as necessary.
Contacting computer system managers to troubleshoot problems and to get local terminals and peripherals repaired and online in a timely manner.
Attending meetings, contacting vendors/providers, traveling to other clinics or offices, and performing other duties as assigned by supervisor.
Knowledge, Skills and Abilities:
Knowledge and skilled with a personal computer, including but not limited to Microsoft Office (Outlook, Word, Excel, Access, Power Point). Knowledge and expertise in use of copier, scanner, fax machines. Organization skills an absolute must. Must be an effective communicator.
2 years of customer service experience in fast paced environment
2 years of experience in a fast-paced clinic environment, preferably an infectious disease clinic
1 year of experience in data entry
High School Diploma or GED
Other Desirable Qualifications:
Bilingual in English and Spanish
Medical Assistant Certification
Department of Health Career Service employees enjoy the following benefits:
State of Florida Retirement package
3% employee contribution required
9 Annual paid holidays
Ability to earn 104 hours of paid Annual Leave (annually)
Ability to earn 104 Hours of paid Sick Leave (annually)
Health insurance for individual or family coverage
State pays 80% of premium
Life insurance State pays 100% of basic premium
Additional supplemental insurances available such as dental, disability, etc.
Tax Deferred Medical and Child Care Reimbursement Accounts available
Tuition waivers to attend State Universities/Community Colleges
Access to the Nursing Student Loan Forgiveness and Public Service Loan Forgiveness Programs
Additional benefits information can be found under the employment section of http://hillsborough.floridahealth.gov/about-us/careers.html
Note: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.
Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days
Current State Employees
Only U.S. citizens and lawfully authorized alien workers will be hired.
Male applicants born on or after October 1, 1962 will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, visit http://www.sss.gov.
The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.
Fingerprinting is required of the successful applicant for a sensitive position. Note: You will be required to provide your Social Security Number (SSN) to conduct this background check.
Successful completion of a drug test is a condition of employment for safety-sensitive positions.
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending on the date of your retirement.
Veteran Information: Certain veterans and spouses of veterans receive preference in employment by the state (applies only to positions within the Career Service).
Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.
Through the Departments VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.
VETERANS PREFERENCE. All documentation is due by the close of the vacancy announcement.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.
Candidates claiming Veterans Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Nearest Major Market: Tampa
State Of Florida