Hours: Monday through Friday 8a-4p; Hours may vary; Must be willing to travel to other clinic in Naperville
Under the direction of the Site Physician(s) and Practice Manager, serves as a primary assistant to physicians. May also be directed by employees in a charge or lead role. Practices high quality medical care in performing a variety of patient care activities such as preparation for appointments, minor exams and procedures, maintenance controls, patient documentation, and various office duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Depending on Practice Site Requirements, an incumbent in this position may not perform all the key responsibilities listed below. However, it is expected that at least 80% of the responsibilities are performed for this job. Travel to other sites may be required.
Patient and Appointment Preparation:
Prepares examination rooms for patient visits, including cleaning, sterilizing, stocking supplies. Escorts patients to exam rooms and assists in obtaining pertinent information, which may include obtaining vital signs, weight, height, health history, chief complaint and symptoms. Maintains optimum patient flow by keeping exam rooms occupied with patients for office visits.
Upon request, assists the Provider (Physician, PA, NP) with examinations and minor office procedures. May assist with instrument handling and exam/procedure preparation. Carries out CPR in patient emergent situations.
Additional Responsibility for CMAs:
Practicing within the scope of certification, training, and experience, performs intramuscular and subcutaneous injections ordered by physician.
Quality Control Procedures:
Conducts appropriate laboratory and sterilization controls and maintains appropriate documentation. Performs autoclaving duties upon completion of sterilization certification education. Disposes of biohazardous wastes according to OSHA standards. Cleans, disinfects and/or sterilizes instruments and equipment following safety and OSHA standards. Performs routine maintenance on medical equipment. Maintains departmental logs assuring adherence to DMG Safety/OSHA and blood borne pathogen policies and procedures.
Utilizes appropriate Hyperspace computer functions and interaction with clinic staff and physicians to facilitate patient flow. Documents patient information into their chart, including current medications, reasons for the visit, and patient vitals. Assures that lab, x-ray, and other test results are placed correctly in the patient chart. Prepares charts as per department guidelines. Completes all necessary ancillary service requisition slips. Familiarizes self with necessary department paperwork and is able to identify and complete it. Based on need and direction, provides patients with written department visit policies, HIPAA Rights, medical literature, etc
Assists in Coverage:
While performing patient care duties, the CMA will not exercise independent medical decision making or perform evaluation/assessment activities.
Makes pharmacy callbacks after demonstrating an understanding of medications. Performs patient callbacks as explicitly instructed by Provider. Provides office coverage during vacations, absences, and/or breaks and lunches.
Calls for hazardous waste pick-ups as necessary. Answers telephones and takes appropriate messages. Orders supplies to replenish materials used by staff.
Other Duties as Assigned: (Depending on Office Specific Requirements)
Front desk reception. May perform patient registration and scheduling. Confirm appointments and insurance coverage. Processes mail.
KNOWLEDGE SKILLS AND ABILITIES:
Must be experienced in PC/keyboard skills and Microsoft office applications.
Must possess excellent communication and writing skills.
Must have the ability to plan, organize, and work independently; exhibits problem-solving skills.
Able to develop professional rapport with employees at all levels of the company.
Must be able to perform CPR when necessary.
Practices OSHA safety standards and complies with HIPAA at all times.
Must complete skills verification testing for tasks required for this position.
Ability to pass CMA competency training during a 90-day new hire orientation period and on an annual basis.
EDUCATION and / or CERTIFICATION/LICENSURE:
High School diploma or GED and a graduate of an accredited Medical Assistant program required.
Active Medical Assistant certification through one of the following required:
American Association of Medical Assistants (AAMA)
American Medical Technologists (AMT)
American Registry of Medical Assistants (ARMA)
National Center for Competency Testing (NCCT)
National Healthcareer Association (NHA)
CPR certification required.
ABOUT DUPAGE MEDICAL GROUP
Join one of the fastest-growing healthcare teams in Chicagoland and experience what superior care and innovation is all about. DuPage Medical Group is the largest independent, multi-specialty physician group in the state, providing physician-directed healthcare focused on quality, efficiency and access. Our team is comprised of more than 600 experienced physicians and 4,000 dynamic individuals who work collaboratively to transform healthcare for the thousands of patients we serve each day. We seek candidates who can help fulfill our mission to enhance the well-being of the patients we serve by providing the highest quality medical care available.
Dupage Medical Group