Medical Assistant Navigator

Arkansas Urology Little Rock , AR 72215

Posted 2 months ago




The MA Navigator works under the direction of the clinical nurse navigator to help bridge gaps in continuum of care of specific disease states. The goal of navigation is to improve operational efficiency of practice and decrease treatment barriers by providing streamlined communication and educational resources to patients, clinicians, and staff.


1.Utilize Athena and PPS Analytics on daily basis to review charts of new enrolled patients to pathway, found in specific pathway inbox in Athena.

2.On new enrollments, search for patient in PPS, then add to appropriate pathway portal. Document enrollment into PPS in Athena case, then close.

3.Once enrolled to appropriate pathway portal, chart necessary information from Athena into PPS. Set next action in 4 weeks for call to do pathway introduction. Perform pathway introduction call.

4.For follow up calls call patients as per approved pathway for follow up and discussion. Note in PPS call documentation and set appropriate follow up per pathway guidelines under "Next Action.".

  1. lf needed, communicate with clinical staff for RX changes, patient concerns, appointment requests, etc., use Athena patient case for MD staff. Document in PPS as well for follow up.

6.Attend educational meetings as arranged by Clinical Navigator.

7.Assist with clinic vacancies if needed.

8.Greet patients in a polite and helpful manner. Provide necessary instructions about certain urological procedures in regards to urologic pathway.

9.Be a communication liaison between patient and physician/nurse in regards to patient status and pathway progression.

  1. Able to navigate and document patient data in EMR.

  2. Appropriately document patient progress in PPS analytics for patient tracking of pathway progress.

  3. Knowledge of urologic pathways.

  4. Maintain patient confidentiality.

  5. Perform and document monthly chronic care management calls

  6. Perform any other related duties as assigned.



MA Certification




Mental alertness and adaptability to office and field area work routines. Equivalent to four years high school or GED. Experience in Clinic and/or Urology experience as a medical assistant preferred, but not required. Minimum of one-year work experience in public contact job, preferably medical/service related. Experience or interest in health care. Urology knowledge preferred.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Medical Assistant North Little Rock AR


Posted 2 weeks ago

VIEW JOBS 8/31/2021 12:00:00 AM 2021-11-29T00:00 Overview We're in the amazing position for a future filled with growth and success. Bring your talent to Concentra, one of the largest health care providers in the nation and find out just how far it can take you. Are you ready to be a part of the team? Concentra has an opening for a Medical Support Specialist. When you build your career with Concentra, you will utilize your Medical Assistant training to learn and grow alongside a dedicated team, making a positive impact on our patient experience, their quality of care and happiness. * Work one-on-one with patients as a health care provider * Monitor the flow of onboarding patients and delivering routine medical care * Handle blood draws, injections, EKGs, vitals, drug screens, rooming patients and much more. Responsibilities * Greet our patients, obtain their medical histories and verify patient information * Prepares patients for physical examinations, including taking vital signs and performing all required testing * Provide assistance during examinations and treatment * Perform ancillary testing and tasks as directed by the Center Medical Director (including but not limited to PFT, EKG, injections, audiograms, blood draws, etc.) and as certified * Performs DOT and Non-DOT drug and alcohol testing * Cross trained to perform Front Office duties including greeting patients, obtaining authorization, check in/out, communication of wait times, etc. Qualifications * High school graduate or equivalent * Graduate of an accredited Medical Assistant program, training as a medical assistant, or military medical specialist with current credentials in the state of employment * Ability to work effectively in a dynamic, clinical office environment This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management. Additional Data The experience you will gain is limitless, as are the career advantages with Concentra. In addition to a full medical plan with a 401(k) employer match, we offer career advantages that are second to none: * Be part of a committed team that's growing fast and making a difference * At many locations, you'll enjoy a M-F schedule - your weekends are all yours * Work with leading edge technologies and continuously advance your knowledge and skills * Perform medical procedures beyond the traditional role Concentra is an Equal Opportunity Employer, including disability/veterans Concentra North Little Rock AR

Medical Assistant Navigator

Arkansas Urology