Medical Assistant

Trinity Health Corporation Springfield , MA 01105

Posted 1 week ago

Employment Type:

Full time


Day Shift


Trinity Health Of New England is looking for an experienced Medical Assistant to join our team of mission-driven healthcare innovators at Mercy Medical Center. Our vision is to provide state-of-the-art healthcare to those within our local communities, creating a positive impact for each individual that walks through our doors. This person is responsible for assisting physicians while providing exceptional treatment to patients with a variety of medical conditions.

The ideal candidate will display a drive to provide patient-centered experiences through scholarly scientific inquiry, compassion for the human spirit and mind, advocacy and education for the patient and families, and collaboration with all those who touch our patients. This critical role Performs various duties related to patient assistance, patient transportation and the cleaning of the operating rooms and general surgical area.

Top Reasons to Work at Trinity Health of New England:

  • Patient-Centric environment

  • Great Benefits

  • Career growth and advancement potential

  • Diverse and Inclusive Culture

Work Hours/Shift:

  • Full-Time

  • 40 hours

  • No weekends or Holidays

You Will Be Responsible For:

  • Works with the providers to ensure completion of medical necessity forms, disability applications, an insurance-related documents. Complete referrals and appointments.

  • Completes scanning process of all lab/diagnostic test results, correspondence, clinical notes in patients' EMR after they have been reviewed by the providers. Assures accurate and complete documentation in patient EMR.

  • Coordinates patient flow in the office. Collaborates with receptionist to make certain that patients are seen in a timely and efficient manner. Assists front office personnel by answering the telephone, scheduling patient appointments, and other tasks as needed.

  • Obtains pertinent history and enters into the medical record including chief complaint, medical and surgical history, allergies, medications, and appropriate review of systems and takes/documents patient vital signs.

  • Prepares exam and treatment rooms. Prepares patients for examination and treatment. Ensures patient is given appropriate clothing in preparation of the expected physical exam or minor surgeries.


  • Education: High School diploma or equivalent. Associate degree from Medical Assistant program preferred.

  • Certification: State Medical Assistant Certification and CPR required.

  • Fluent bilingual skills (Spanish) preferred.

  • Basic computer skills required.

  • Excellent communication, organizational and people skills. Customer/patient service orientated.

Preferred Skills:

  • Experience: One (1) year of Medical Assistant experience in an outpatient setting preferred.

About Trinity Health Of New England:

Trinity Health Of New England is an integrated health care delivery system that is comprised of world-class providers and facilities dedicated to full spectrum preventative, acute, and post-acute care. We aim to deliver top level care to increase our community's overall health at lower costs. While we serve nearly 3 million people, we are proud to be a part of a national system that focuses on putting our patients first and having the best colleagues to do so.

Trinity Health Of New England benefits include health insurance, adoption assistance, tuition reimbursement, paid vacation, sick time, and professional advancement just to name a few.Employees can also take advantage of extra benefits specific to each hospital.

Step up to your potential. Write your story and apply today!

Trinity Health's Commitment to Diversity and Inclusion

Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.

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