Medical Assistant (Ma), Multiple Sites, Full-Time, Days

ABOUT MARINHEALTH a UCSF Affiliate

Come and be a part of our healing team at the award-winning MarinHealth! Ranked in the top 3% of general hospitals in the country, we have made great strides since returning to our roots as an independent hospital. As Marin County's only acute hospital and a vital resource for a wide range of essential health care services, it is our mission-and our passion-to excel in every medical specialty. We attract the finest physicians and employees who appreciate having the best of both worlds: the resources and medical sophistication of an academic medical center combined with the personalized, caring touch of an independent hospital. We have an exceptionally collaborative team that adheres to the highest service excellence standards to ensure that we deliver world-class, personalized care to patients. Our Joint-Commission accredited hospital has won numerous awards and certifications in delivering best-in-class health care in the San Francisco Bay Area.

WHAT WE OFFER

MarinHealth offers a generous suite of employee benefits, which includes a comprehensive and rich health benefits program (medical, dental, vision and prescription plans). Our robust Wellness @ Work program (e.g. onsite health & fitness classes, discounts, etc) also promotes a healthier lifestyle for employees and to support you on your Healthy Healer journey. Other benefits include, but are not limited to, a 403(b) contribution plan and company-funded retirement plan, life insurance, vacation, holiday and sick leave, which you will start accruing immediately. Our benefits are highly competitive and considered to be one of the best in the Bay Area! Find your healing place at MarinHealth.

External hires are subject to a background check and pre-employment medical screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with federal, state and local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classifications protected by federal, state & local laws.

COMPENSATION:

We have an excellent benefits package, such as medical/vision/dental insurance, generous PTO and paid holiday, 401(k) with company match, and more!

General Summary:

Within the multi-specialty hub model, the Medical Assistant, under the supervision of the Clinical Lead and Practice Leader, is responsible for assisting in the delivery of healthcare and patient care management. This role assists the providers within the scope of practice to provide quality patient care. This includes gathering patient information, assessing patient requests, obtaining and monitoring patient vitals, assisting with procedures, and adhering to infection prevention practices. This position rotates between multi-specialty practices as assigned based on patient volume demand.

Essential Functions and Responsibilities:

Direct patient care:

• Rooming patients, including obtaining vital signs, obtaining reason for visit, and documenting symptoms their frequency, and severity.

• Prepares accurate medication list utilizing medication review standard workflow.

• Documents all required information in electronic medical records.

• Provide injections and immunizations as ordered by the provider.

• Provide assistance during medical procedures.

• Obtain all patient information required to meet regulatory obligations.

• Track the receipt of all results for all ordered tests.

• Ability to perform POCT as well as all quality controls.

• Ability to perform ECGs, place Zio patches per workflow protocol.

• Other duties as assigned.

Communication and correspondence including lab results, prescription management, and referrals:

• Use electronic medical records and work off "task lists" to complete patient visits or requests.

• Follows critical lab result protocol.

• Provides patients with accurate information when answering questions and concerns.

• Maintains patient records and protects patient confidentiality.

• Complete referrals accurately and appropriately.

• Utilizes closed-loop communication to ensure providers and required staff aware of patient status.

Maintain patient areas and supplies:

• Disinfect exam rooms between patients and all patient areas at the end of the day.

• Assist with clinic upkeep, including daily cleaning and supply ordering/inventory.

• Adheres to infection prevention practices related to Instructions for Use (IFUs), re-processing standards of instruments and equipment.

General:

• Remains calm and effective in an emergency or in high-pressure situations.

• Collaborate with team members on various ongoing projects.

• Perform additional duties as assigned.

• Comply with all OSHA and safety regulations.

• This position may require working in multiple locations.

Qualifications:

Education:

• High school diploma or General Educational Development (GED) certificate required.

Licenses/Certifications:

• BLS Certification (American Heart Association) required.
• A Medical Assistant certificate from an accredited program preferred. Will consider 5+ years of recent continuous experience in lieu of certificate.

Experience

• At least two years of related medical assisting experience with front and back office responsibilities at a physician's office or other clinical setting, or equivalent combination of training and experience.

• Experience in at least one specialty area preferred.

• Experience with insurance and prior auth preferred.

Behavioral Standards:

We have adopted the following standards of behavior in addition to the job responsibilities listed above so we can create and maintain an optimal workplace environment. Your application for this position assumes you agree with and can maintain the following workplace values:

• Exceptional customer service

• Professionalism on the phone, in person, and with each other

• Respectful communication with patients, vendors, volunteers, and co-workers

• Effective teamwork

• Ability to maintain a safe work environment

• A positive attitude

• A good sense of humor and fun in the workplace

• Support of each other the patients and the practice

At MarinHealth, our top priority is the well-being of our employees, patients, and community. As such, we require all employees to receive necessary immunizations, including the measles, mumps, varicella, and seasonal flu vaccinations as a condition of employment and annually thereafter. Additionally, the continued recommendation to obtain a COVID + booster vaccination status. We understand that some individuals may require medical or religious exemptions from these requirements, but we remain committed to prioritizing the health and safety of all. Thank you for helping us in our efforts to maintain a healthy and safe environment for all.

The compensation for this role listed on this posting is in compliance with applicable law. The selected candidate's compensation will be determined based on the individual's skills, experience, internal/market equity factors, and qualifications. This posted minimum and maximum range represents the minimum and maximum of what we reasonably expect to compensate for the position. Furthermore, all compensation decisions are ultimately determined in accordance with our compensation philosophy. Compensation for positions covered by collective bargaining agreements are governed by the agreements in the aforementioned document.