Medical Assistant (Integrated Care) Position - Glendale, AZ - MA - Behavioral Health & Primary Care

Terros, Inc. Glendale , AZ 85301

Posted 3 weeks ago


We are pleased to share an exciting opportunity at Terros Health for a Medical Assistant. You will need to be professional, friendly, a self-starter, organized, and compassionate.

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Our mission is to provide extraordinary care by empowered people through exceptional outcomes.

For the last 50 years, the heart of everything we do is inspiring change for life. We help people manage addiction and mental illness, provide primary medical care, restore families, support our veterans, and connect individuals to the care they need.

If you are interested in working for one of the State's Leading Integrated Healthcare Organizations that promotes Integrity, Compassion, and Empowerment, we encourage you to apply!

Terros Health: Extraordinary Care. Empowered People. Exceptional Outcomes.


Seeking an experienced Medical Assistant with an interest or experience in Integrated Care or Behavioral Health to work at our Olive Health Center location in Glendale.

Full-Time Employed: 40 hours

Clinical and Administrative Tasks

In-Office Assistance For Exams, Follow-Ups, Laboratory & Diagnostic Testing and Screening

Front and Back Office Responsibilities

Coordination with Pharmacies and Other Medical Providers

Completes Prior Authorizations

Experience Preferred

Highly Competitive Compensation

Bilingual in Spanish is a plus (Additional Language Differential Pay Available)

Full Benefits Package, including 401K

Generous PTO/Sick Time (4+ weeks in year 1)

The Medical Assistant provides supportive services for the medical practitioners, behavioral health patients and primary care patients.

  • Provides ongoing services as a medical assistant to patients in need of medical services for the purpose of establishing and reaching appropriate treatment goals.

  • Prepares patients for examinations, takes medical histories, assists the physician during the examination, explains medical procedures to patients.

  • Coordinates the appropriate client information with the behavioral health and other specialty care offices.

  • Follows up on the pharmacy, clients, staff and all other parties phone calls and coordinates a response back based on the consult with the medical staff.

  • Maintains appropriate knowledge, skill, and coordination of services for this position.

  • Answers phones, schedules appointments, greets patients, and may create correspondence. May assume any, or all of the general clerical duties within the office.

  • Follows up accordingly/promptly on clients requests via phone/letter at the direction of medical practioners. May coordinate with the involved parties on behalf of the client.

  • Updates patient files, schedules medical tests, and arranges for hospital admissions.

  • Follows up on missed medical appointments to appropriately re-engage the patients.

  • Seeks appropriate clinical supervision to ensure the provision of effective supportive services.

  • Establishes appropriate patient documentations, applications, forms that conform to agency guidelines, audit tools best professional practice, and State licensing regulations.

  • Completes client documentations within the established guidelines including but not limited to completion of progress notes on the date of service; completes medical intake paperwork and submits on date of service.

Apply Online with your resume.


  • Medical Assistant Diploma and/or Certificate Required.

  • EMR experience: NextGen preferred

  • Excellent communication skills

  • Excellent interpersonal skills both in person and by phone, with high professionalism

  • Must have a valid Arizona Fingerprint Clearance card or apply for an Arizona fingerprint clearance card (Level 1) within 7 working days of assuming role.

  • Must have valid Arizona driver's license, be 18 years of age with minimum 3 years driving experience, and meet requirements of Terros Health's driving policy

  • Must pass a Drug Screen and TB Test

Physical Demands: Must have high manual dexterity and tactile sensation in hands and fingers to allow for completion of medical procedures.

Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception.

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Medical Assistant (Integrated Care) Position - Glendale, AZ - MA - Behavioral Health & Primary Care

Terros, Inc.