Medical Assistant II - CHA

Overview

Team member is responsible for pre-analytical processing of laboratory specimens, to include order processing, specimen verification, centrifugation, aliquoting, etc. Team member validates and processes specimens delivered to the laboratory, facilitating timely and appropriate specimen preparation for testing. Team member may be responsible for performing phlebotomy. Team member must be able to make decisions and solve problems, recognizing when to involve leadership support. Team member is responsible for ensuring policies and procedures are followed. Team member will advise and assist in the orientation and training of other personnel on equipment and software, as necessary.

At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.

Qualifications

• Education: High School Diploma or GED, required.

• Experience: One year of relevant phlebotomy and/or specimen processing /laboratory experience, preferred.

• Licensure/certification/registration:

• Phlebotomy Certification - ASCP, NHA, ASPT, AMT or a national accrediting agency approved by Laboratory Senior Leadership; required.

• MLA certification from ASCP, CMLA certification from AMT; preferred.

• Additional skills required:

• For facilities where phlebotomy is a requirement of the role, the certification must be obtained within six months or hire. Failure to do so will result in termination of employment. Knowledge of current medical terminology to perform full range of laboratory tasks.

• Knowledge of medical terminology to communicate with medical staff regarding laboratory procedures and results. Skill in anticipating and reacting calmly to emergency situations. Skill in developing and maintaining department quality assurance. Skill in establishing and maintaining effective working relationships with patients, medical staff, hospital staff and the public. Ability to follow written protocols. Ability to work independently. Ability to communicate clearly.

Responsibilities

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

• Our team members are part of an environment that fosters team work, team member engagement and community involvement.

• The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.

• All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".