Massachusetts General Hospital Waltham , MA 02154
Posted 3 weeks ago
Under the close direction of the Administrative Manager, the Medical Assistant I is responsible for assisting the physician with evaluation, management, and treatment of patients during office visits and other tasks related to the visit consistent with her/his training and skills. His/her primary role is to assure efficient patient flow through the office; to maintain neat, clean and safe patient care areas, and to promote patient satisfaction by interacting with patients in a professional, friendly manner consistent with their needs. This is the ideal position for candidates looking to gain skill with direct patient care, and who are looking to advance their careers (i.e. RN, PA, NP).
Clinical Responsibilities
Utilize two appropriate patient identification methods for each patient in compliance with regulations
Review the daily schedule of patients and facilitate efficient patient flow
Assist with patient intake process
Perform vital signs assessment
Assist with preparing patient for procedures
Perform selected procedures including Suture/staple removal
Maintain a clean, uncluttered atmosphere for patient care. Disinfect and prepare clinic rooms before and after each patient visit and conduct clinic in a hygienic manner in keeping with infection control guidelines.
Administrative Tasks
Ensure appropriate stocking of all examination rooms with supplies, requisitions and all materials necessary for efficient patient care.
Assist with supporting special projects & departmental initiatives
Prepare patient Records/ Charts and retrieve imaging in a proactive way so that all imaging and records on available prior to the start of each clinic day.
Schedule follow-up tests (i.e. MRI, Ultrasound, etc…) as directed by MD/PA
Other duties as assigned by the Administrative manager and/or providers
Quality and Patient Safety
Report any actual or anticipated quality and safety concern via the hospital's safety reporting system and/or to supervisor
Participate in all quality assurance activities of the practice with respect to patient care
Recognize the patient is the center of all care and comply with all patient safety regulations to ensure the highest standard of care
Clinical Skills Requirements
Patient vital sign assessment
Ability to use scale and measure patient height & weight
Ability to remove sutures/staples
Basic wound knowledge
Technical Skills Requirements
o Epic
o Radiology Entry Order
o Patient tracking
Communication & Teamwork skills Requirements
Ability to work as part of a collaborative healthcare team
Acting in a respectful manner toward patients & colleagues
Communicates effectively, verbally and in writing
Demonstrates excellent interpersonal skills
Other
Demonstrates organizational skills and flexibility
Reviews in detail, agrees & complies to the Orthopedic Supplemental Personnel Policies
Massachusetts General Hospital