Davita Inc. Monroeville , PA 15146
Posted 1 week ago
2690 Monroeville Blvd, Monroeville, Pennsylvania, 15146-2302, United States of America
The Certified Medical Assistant is a non-exempt position responsible for providing clinical support to Nephrologists and patients while handling multiple clinical and administrative tasks, including: rooming patients, collecting patient health information, gathering outside patient records, answering a high volume of incoming phone calls and messages, completing physician orders and obtaining Prior Authorizations. The successful Medical Assistant assures that questions and issues are resolved both promptly and accurately, in a manner that callers can understand, while thoroughly assessing and efficiently gathering information, in a professional and courteous manner. Duties may include, but are not limited to, patient check-in and check-out, clinical and administrative tasks, chart preparation, patient phone calls and updating electronic medical records.
Job Responsibilities (include, but not limited to):
Perform procedures under supervision of Physician or Nurse Practitioner
Assist Providers in exam rooms
Escort patients to exam rooms, interview patients, measure vital signs - including: weight, blood pressure, pulse, temperature
Document all information in patent's electronic medical record
Provide instructions to patients, as instructed by Provider
Obtain Prior Authorizations, through patient insurance companies
Ensure all related patient reports, labs and information are available in patients' medical records, prior to their appointment
Register patients during the Check-In process at time of arrival, and Check-Out patients during time of departure
Answer phone and schedule patients, make reminder calls
Take telephone messages and provide feedback
Answer patient/physician/pharmacy calls
Welcome patients and visitors, in a positive manner, as they enter the office
Verify accurate patient demographic information and insurance information
Input and correct insurance information, collect and post co-pays; and balance and close out, at the end of day
Print missed appointment letters, mail and scan (if/when necessary)
Keep exam rooms stocked, and maintained, with adequate medical supplies and instruments
Triage and process messages from patients, and other staff, to Providers
Maintain all logs and required checks
Display ability to work in a team environment
Other duties, as assigned
Required Education and Experience:
High school diploma, or equivalent
Medical Assistant Certification (required)
Current CPR Certification
2+ years of clinical experience
Knowledge of Electronic Health Records
Knowledge of health insurance plans
Exceptional customer service and phone etiquette
Ability to work with minimal supervision
Ability to multi-task, set priorities, and manage time effectively
Patient focused and adaptable to different personality types
Full vaccination against COVID-19 OR weekly COVID-19 testing, in addition to wearing a mask, is required. A medical/religious exemption is required for any unvaccinated teammates planning to visit a clinic or working on any of our federal contracts.
What We'll Provide:
More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.
#LI-TS2
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
Applications are accepted on an ongoing basis.
Salary/ Wage Range
Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits
Davita Inc.