Medical Assistant I- Medicine Specialties/Neurology

Under the supervision of the Sr. Admin Manager and attending physicians, the medical assistant is responsible for ensuring efficient patient flow through the office; maintaining neat, clean, and safe patient care areas; maintain medical supplies, and to promote patient satisfaction by interacting with patients in a professional, friendly manner consistent with their needs.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Obtains and reviews daily schedules of patients and ensures all appropriate preparations are in place to facilitate efficient patient flow for the day

• Ensures all patient charts are complete and available for attending provider

• Confirm correct patient identification using two patient identifiers (full name and DOB)

• Greets patients in waiting area and escorts them to exam rooms, and prepares them as necessary for appointment (this includes, height, weight, blood pressure, temperature, pulse, O2 and pain assessment)

• Prepares specimen collection jars and slides used for fine needle aspiration procedures

• Assists with fine needle aspiration procedures, per physician's request

• Perform EKGs, per physician's request

• Transmits all daily EKG recordings

• Maintains all clinical equipment assuring all equipment is in good working order and cleaned after each patient use per office protocol; promptly reports all problems to Biomedical Engineering and Sr. Administrative Manager

• Utilizes universal precautions and appropriate infection control practices with all patients and specimens; adheres to hand hygiene

• Ensure appropriate stocking of all examination rooms with supplies, requisitions and all materials necessary for efficient patient care.

• Performs designated tasks related to tracking test results and may communicate normal test results to patients as directed by a physician or nurse practitioner

• Receives patient messages, reviews these with clinical providers per practice protocol and takes action as directed

• Coordinates prescription renewal requests for signature by providers

• Mails or faxes patient visit notes as requested by providers

• Provides back-up support for the front desk staff as needed

• Promotes patient/customer satisfaction by interacting with patients and coworkers in a professional and courteous manner

• Other duties as assigned by the Sr. Administrative Manager and/or providers

QUALIFICATIONS:

• Must be a certified Medical Assistant with 2-3 years of practical experience.

• Electrocardiography

• BLS Certified

SKILLS/ ABILITIES:

• Good communication skills

• Sound judgement and problem-solving ability

• Ability to prioritize

• Ability to multitask in a busy setting

• Accuracy and attention to detail