Medical Assistant I
The Medical Assistant I will complete our Jordan Valley medical assistant program, as well as actively participate in patient care under the supervision of Jordan Valley staff. Upon satisfactory completion of the program, the assistant will work as a Jordan Valley medical assistant for no less than two and a half years.
Maintain HIPAA compliance.
Schedule patient appointments based on patient's need and scheduling policies and communicate with health care team regarding scheduling issues.
Answers telephone and gives information to callers; routes call to appropriate personnel and/or takes necessary messages.
Works closely with providers and staff to maintain needs of the patient while adhering to scheduling protocols.
Display sensitivity to patient needs.
Able to handle a fast paced environment with routine changes to workflow.
Provides excellent customer service.
Obtain medical information from patient and enter in electronic record.
Obtain payor source information and verify insurance eligibility.
Complete patient follow-up calls as directed, provide follow-up to patients to address barriers to care, and answer questions.
Fill out excuse forms per provider request for patients after they are seen.
Assist patients with connecting to other resources (i.e complete Medicaid applications, slide enrollments, payment agreements, etc).
Assist patients who have difficulties completing paperwork or understanding information.
Serve as a continuity figure to patients.
Responsible for department's operational excellence and ensures that the department delivers quality services in accordance with applicable policies, procedures, and professional standards.
Record patients' medical history, vital statistics, or information such as test results in medical records.
Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
Interview patients to obtain medical information and measure their vital signs, weight, and height.
Authorize drug refills and provide prescription information to pharmacies.
Clean and sterilize instruments and dispose of contaminated supplies.
Prepare and administer medications as directed by a physician.
Show patients to examination rooms and prepare them for the physician.
Explain treatment procedures, medications, diets, or physicians' instructions to patients.
Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.
Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
All other duties as assigned.
Jordan Valley Community Health Center