Medical Assistant - Full-Time, Outpatient Infusion Center

Full-time, 40 hours, days. Monday

• Friday with weekend rotation upon request. Variable start times between 7:00am

• 11:00am

Medical Assistant Certification is required.

As an integral member of the healthcare team, the Medical Assistant (MA) participates in the direct and indirect care of patients, health maintenance, patient instruction, collaborative planning and will function as an interdisciplinary team member. The Medical Assistant is an essential part of the operation of the Outpatient Infusion Center, collaborating with administrative, nursing and provider staff to support the patient experience and assisting in the achievement of department safety and efficiency.

• Demonstrates true engagement and enthusiasm to contribute toward the care delivery for patients and families.

• Assists with room prep and set-up for procedures within the practice following standard operating procedures.

• Participates in stocking supplies, nutrition, and inventory management for Outpatient Infusion Center.

• Takes vital signs, as needed.

• Performs patient education and counseling.

• Answers practice phones, take messages, and schedules appointments when appropriate, in addition to assisting with administrative work.

• Escorts patients and labs/supplies within infusion department and to other areas of the hospital, as requested.

• Clean equipment and room after each procedure, following infection control guidelines.

• Clearly communicates to nursing/medical staff status of patient and room readiness to keep flow of procedures running efficiently.

• Performs all other duties as assigned.

Grade 130

Brigham and Women's Faulkner Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender identity, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.

Brigham and Women's Faulkner Hospital is a 171- bed non-profit, community teaching hospital located in Jamaica Plain directly across the street from the Arnold Arboretum. Founded in 1900, Brigham and Women's Faulkner Hospital offers comprehensive care in a wide variety of specialties. Brigham and Women's Faulkner Hospital is a designated Magnet hospital by the American Nurses Credentialing Center, a recognition that fewer than nine percent of all US hospitals receive.

At Brigham and Women's Faulkner Hospital, we believe that everyone should have the chance to live a healthy life. From creating breakthroughs that have paved the way for treatments around the globe to training the next generation of providers, our patients, and those we may never meet, are at the center of everything we do. If you're looking for more than a career, join Brigham and Women's Faulkner Hospital. Our patients call it better care. Our employees call it home.

• High School Diploma or GED required

• Must hold a minimum of a Medical Assistant certificate within the state of Massachusetts

• Current BLS required

• Preferred 2 -3 years in a clinical setting.

• Staff adheres to all I C.A.R.E. Standards

• Knowledge of practice operations and standards.

• Knowledge and ability to perform tasks appropriate to the clinical setting.

• Strong clinical and judgment skills.

• Exceptional interpersonal, communication, and customer service skills

• Demonstrates effective oral, written, and telephonic communications skills.