Work Schedule/Days: Day / Monday
Employment Type: Full-Time
Location: Hughes Spalding
Requisition #: 31623
Supports all disciplines within department to provide indirect and direct patient care activities. Proactively supports efforts that result in delivery of safe patient care and services and promote a safe environment at Children's Healthcare of Atlanta. Can perform assigned tasks under physician, advanced practice registered nurse, physician assistant, registered nurse, or licensed practical nurse supervision.
High school diploma or equivalent
Completion of a medical assistant training program from an accredited school or emergency medical technician or hospital-based training as a patient care technician or equivalent
Basic Life Support (BLS) within 30 days of employment
Pediatric Emergency Assessment, Recognition and Stabilization (PEARS) within 1 year of employment (Urgent Care)
KNOWLEDGE SKILLS & ABILITIES*
Initial competencies as defined by department must be completed within 3 months of employment
Reflects professional image and possesses excellent communication, organizational, interpersonal, and teamwork skills
Must be able to successfully pass the Basic Windows Skill Assessment at 80% or higher rating within 30 days of employment
Assists in basic delivery of patient care as assigned/directed by licensed professional personnel utilizing and integrating age-appropriate standards, knowledge of growth and development, infection control and body substance precautions, patient safety, and body mechanics.
Completes assigned tasks/orders from practitioners.
Demonstrates competency in phlebotomy skills, resulting in proper and safe collection of laboratory specimens.
Demonstrates competency during intake process, inclusive of accurate vital signs.
Utilizes proficient organization and communication skills in prioritizing, delivering, and documenting patient care.
Performs multiple, concurrent tasks in frequently stressful and fast-paced environment while maintaining strong internal and external customer service standards.
Serves as liaison between patients/families and department staff by greeting patients/families, informing families of delays, relaying messages, and offering assistance/other services families may require.
Performs administrative duties to promote efficient operations, including participating in office opening/closing procedures, answering phones, maintaining waiting room/patient diversion materials, restocking complimentary beverages, and updating wait-time boards.
Understands and complies with infection control, safety, and Occupational Safety and Health Administration procedures and regulations.
Demonstrates competencies that incorporate age-specific guidelines, including N = Neonate (less than 30 days), I = Infant (30 days to 1 year), EC = Early Childhood (1-5 years), LC = Late Childhood (5-13 years), A = Adolescent (13-17 years), AD = Adult, and ALL = all ages.
Safety: Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues to the supervisor and in the occurrence notification system.
Compliance: Monitors and ensures compliance with all regulatory requirements, organizational standards, and policies and procedures related to area of responsibility. Identifies potential risk areas within area of responsibility and supports problem resolution process. Maintains records of compliance activities and reports compliance activities to the Compliance Office.
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.
Ability to lift up to 40 lbs independently and greater than 40 lbs with assistance
Definite potential for exposure to blood and body fluids
Children's Healthcare of Atlanta has been 100 percent committed to kids for more than 100 years. A not-for-profit organization, Children's is dedicated to making kids better today and healthier tomorrow.
With 3 hospitals, 27 neighborhood locations and a total of 638 beds, Children's is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. Children's offers access to more than 70 pediatric specialties and programs and is ranked among the top children's hospitals in the country by U.S. News & World Report.
Children's has been ranked on Fortune magazine's list of "100 Best Companies to Work For" for fourteen consecutive years and named one of the "100 Best Companies" by Working Mother magazine. We offer a comprehensive compensation and benefit package that supports our mission, vision and values. We are proud to offer an array of programs and services to our employees that have distinguished us as a best place to work in the country. Connect to our mission of making kids better today and healthier tomorrow.
Have questions about the recruitment process? Check out What to Expect.
Address: 35 Jesse Hill Jr. Drive, SE, Atlanta, GA 30303
Function: Clinical/Nursing Support
Nearest Major Market: Atlanta
Job Segment: Medical, Clinic, Medical Technologist, Medical Assistant, Medical Lab, Healthcare
Children's Healthcare Of Atlanta