University Of California Berkeley , CA 94705
The University of California, Berkeley, is one of the world's most iconic teaching and research institutions. Since 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. Berkeley's culture of openness, freedom and acceptanceacademic and artistic, political and culturalmake it a very special place for students, faculty and staff.
Berkeley is committed to hiring and developing staff who want to work in a high performing culture that supports the outstanding work of our faculty and students. In deciding whether to apply for a staff position at Berkeley, candidates are strongly encouraged to consider the alignment of the Berkeley Workplace Culture with their potential for success at http://jobs.berkeley.edu/why-berkeley.html.
Application Review Date
The First Review Date for this job is: 10/19/2018
University Health Services (UHS) serves the campus by providing comprehensive campus-based health center providing fully accredited primary medical care, counseling and psychological services and innovative health promotion programs for students, faculty and staff. The UHS provides on-campus medical and mental health care and coordinates off-campus care through a network of community specialists and hospitals. Departments serving students include general medical, speciality and urgent care clinics, counseling and psychological services, laboratory, pharmacy, physical therapy, radiology and health promotion. In addition, the UHS administers a major medical insurance plan, the Student Health Insurance Plan. UHS provides services to students Monday through Friday from 8:00AM to 6:00PM and on weekends. Learn more by visiting https://uhs.berkeley.edu
Under the direction and the supervision of the Medical Assistant Supervisor , the Clinic/Medical Assistant 1 supports clinicians and health care team members in providing for the needs of our patients and rendering the best possible care. Performance reflects a sound knowledge base pertinent to skill level in assigned clerical and administrative support duties, data collection, all aspects of patient care management, and completing assessments. Provides care for the comfort and well-being of patients. May be assigned to the various units in UHS. Key responsibilities include:
I. Clinic Assistance
1.Greets patients, verifies eligibility, registers patients, and enters information in EHR.
2.Answers telephone and refers to appropriate personnel as required to meet patient needs: Responds clearly and accurately to messages using EHR. .
3.Schedules/reschedules patient appointments, using computerized appointment system to maximize clinic efficiency.
4.Demonstrates priority setting ability and organizational skills.
5.Assists in maintaining smooth clinic operations and optimal patient flow: demonstrates initiative in carrying out duties.
6.Directs or escorts patients as necessary. Assures that patients leaving the area have appropriate instructions, forms and referral information.
7.Other duties as assigned
II. Intake and Patient Care
1.Access EHR and documents appropriate chief complaint and all patient interactions according to established guidelines
2.Rooms patient as per unit guidelines.
3.Takes temperature, pulse rate, blood pressure, weight and height, as per unit guidelines including pulse oximetry and peak flow as indicated. Documents findings and reports abnormal findings to appropriate RN or clinician.
4.Assists clinicians with examinations and procedures, using sterile techniques if indicated.
5.Instructs patient in specimen collection and performs specific testing as defined by assigned unit, i.e., check visual acuity using Snellen chart. performs spirometry and urine dipstick, etc.
6.Reports, intervenes appropriately and documents unsafe conditions and/or adverse patient conditions. Completes incident reports as per UHS protocol.
III. Clinic Maintenance and Supplies
1.Demonstrates ability to use equipment correctly and safely.
2.Keeps inventory of supplies and restocks in assigned area, as needed, including, patient education material.
3.Informs MA supervisor of supplies needed.
4.Unpacks and shelves goods received; must be able to lift supplies.
5.Cleans rooms in assigned area as per protocol.
Minimum of one year of experience as a Hospital Assistant 1 in high volume, fast paced outpatient setting that includes medical assisting and medical receptionist duties and appointment making
Minimum 3-6 month clerical experience in a medical setting using a computerized appointment system and multiple phone line systems.
Excellent customer service skills
Excellent verbal and written communication skills
Knowledge and experience using computer skills, medical terminology and experience with basic medical charting; knowledge of electronic medical records.
Must be literate with computer applications for practice management, medical records and patient tracking
Must be able to work in a collaborative manner
Well-developed people skills and the ability to remain calm under pressure; demonstrated sensitivity to ethnic, culture and lifestyle diversity
Licenses or certifications required, if any:
completion of accredited Medical Assistant program
Current BLS/CPR certification
Salary & Benefits
$20.98 - $24.09 per hour (Salary commensurate with experience) and includes full eligibility to UC Benefits Plan.
For information on the comprehensive benefits package offered by the University visit:
How to Apply
Please submit your cover letter and resume as a single attachment when applying.
This is a 100% FTE, Career appointment
Employment is contingent on successful completion of: (1) Background Check (2) Acceptable Medical Evaluation that includes infectious disease surveillance and proof of current required vaccinations or immunity levels, and (3) successful credentials verification.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
This position has been identified as a Mandated Reporter required to report the observed or suspected abuse or neglect of children, dependent adults, or elders to designated law enforcement or social service agencies. We reserve the right to make employment contingent upon completion of signed statements acknowledging the responsibilities of a Mandated Reporter.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
For the complete University of California nondiscrimination and affirmative action policy see: