Medical Assistant

Summary/Objective:

The Medical Assistant position is responsible for assessing, facilitating and monitoring all components of client medical services under the supervision of the Lead Medical Coordinator (LVN). The medical assistant handles incoming calls timely and efficiently, takes accurate and appropriate messages, assists and greets clients in a friendly and courteous manner. Obtain, compile, and maintain medical files on each admission. Ensure proper daily documentation in ORR database-UAC Portal and maintain hard copy of required documents and medical record. Assists other departments with various duties as needed.

Essential Functions:

• Obtain, compile, and maintain medical files on each admission. Ensure proper daily documentation in ORR database-UAC Portal and maintain hard copy of required documents and medical record.

• Schedule and comply with required medical and dental appointments and timelines. Respond and comply to individual emergency medical needs immediately.

• Maintain and review for accurate and complete list of medical supplies, prescribe medications, and over-the-counter OTC medications according to the standing orders.

• Maintains, updates and creates all monthly medical sheets

• Prepare youth for examinations and record the medical intake, take vital signs, height and weight. Initiate routine lab tests.

• Participate and advocate during the medical procedures performed by medical providers and other health services.

• Submits TARS for both shelter and Long Term Foster care clients

• Assist the medical providers' staff with examination procedures when needed, such as patient screening and triage.

• Dispense medication according to self-administration of medication

• SAOM schedule, policies and procedures

• Collect, maintain, and submit weekly, monthly, quarterly, and annual reports to supervisor.

• Schedule and comply with required medical appointments and timelines. Provide transportation to clients on medical appointments with assistance from floor staff as needed.

• Respond and comply to individual emergency medical needs immediately.

• Maintain and review for accurate and complete list of medical supplies, prescribe medications, and over-the-counter medication. Order medical supplies, and medication when necessary.

• Facilitate and conduct universal precautions, TB 101, allergies and other related training to employees.

• Provide a fail-safe plan with medication count, label accuracy including over-the-counter drugs.

• Educate and counsel youth concerning their disease, treatment, and prevention of disease.

• Schedule and Develop and expand medical and dental and other related services with local providers.

• Able to react to change productively and handle other essential tasks as assigned.

• Maintain Health Information Privacy HIPAA

• Submit, review and follow up all the Significant Incidents Report regarding Medical Issues.

• Participate in Quality Improvement as required

• Keeps all office equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; submitting service request for repairs.

All other duties as assigned by the Program Director, Chief Office, Executive Director

Schedules:

• Sun-Thu 12:00pm-8:30pm Friday Saturday OFF
• Tue-Sat 12:00pm-8:30pm Sunday Monday OFF

Qualifications

Required Education and Experience:

• High School Diploma/GED and certified Medical Assistant (CMA). Must have passed the appropriate examination from an accredited U.S institution

• CMA/CCMA/ARMA/NCCT (license required by the state of CA) OR Associates degree in nursing of medical sciences (e.g. LVN) and Licensure according to State requirements.

• Minimum 1 year of full-time experience in a residential treatment center, hospital, clinic, medical record department or physician's office. (including any volunteer or internship experience)

• Excellent organizational, verbal, written, and interpersonal communication skills in English and Spanish required

• Ability to have a flexible schedule to accommodate occasional after-hours services, including evenings and weekends, sometimes with limited notice;

• Experience working in shelters for unaccompanied children

• Ability to easily collaborate with other staff and service provider

• Proven ability to contribute both independently and as a key team member

• Demonstrated success working and communicating effectively in a multi-cultural environment

• Self- starter with excellent problem solving skills combined with the ability to independently prioritize duties and manage time effectively in a fast-paced work environment

• Proficiency in Microsoft Office Suite (Word, Excel, and Outlook)

• Experience working with client databases.

• Must have a valid California driver's license and good driving record.

• Possess or be able to obtain CPR and First Aid certificates.

• Have and maintain Professional Assault Crisis Training (ProACT) and/or Crisis Prevention Intervention

• Ability to successfully pass a criminal background check.

• Ability to successfully pass a bilingual verbal and written test

• Must be at least 21 years of age.