Medical Assistant

Crystal Clinic Orthopedic Center Akron , OH 44301

Posted 3 weeks ago

Job Description:

Job Title: Medical Assistant St Thomas Inpatient

Department: Nursing CCOC

Reports To: Unit Manager

Prepared Date: 9/29/09; 11/16/10; 5/22/12; 01/01/14; 2/10/17; 3/8/18


The Medical Assistant St Thomas Inpatient performs patient care support duties related to environmental, dietary, transportation, and supplies. According to established procedures, collects and performs limited tests. Supports the patient care team by performing multifunctional activities such as direct patient care, under the direction of a Registered Nurse and administrative/clerical support.


Includes the following but are not limited to:

  • Assists patients with menu completion; reviews for correct choices according to prescribed diet and delivers menu to dietary office. Communicates diet changes and patient discharges/transfers to dietary office

  • Prepares patient and environment for meal; passes tray and assists patients with meals as patients' needs require; documents intake, I/O, calorie count and vital signs

  • Collects trays, prepares and delivers nourishments to assigned patients; provides water, ice and all between meal dietary needs to patients; prepares and delivers special or late trays upon request; orders and maintains standard stock foods

  • Distributes clean linen and collects dirty linen

  • Collects specimens according to established procedures and per physician order (e.g., blood, urine, stool, sputum, etc.) Performs limited testing of such specimens; logs results, performs minor calculations and gross examinations, logs results

  • Prepares laboratory requisitions, arranges for transport of specimens to laboratory as appropriate

  • Performs BGT testing and EKG testing.

  • Performs a variety of housekeeping duties (i.e., dusts, wipes, polishes, washes, vacuums, spot cleans carpet, changes shower curtain, fill dispensers etc.) throughout areas of assignment to include special cleaning procedures when patient is in room

  • Performs discharge cleaning, daily remake of beds and other special housekeeping duties as may be required

  • Observes and reports maintenance defects that need repair, adjustment or replacement. Identifies and schedules the need for heavy cleaning and maintenance

  • Transports assigned patients throughout all areas of the hospital as directed, to include lifting and assisting patient from bed to wheelchairs and back as may be required

  • Supports other direct care givers as needed, under the direction of the R.N., by assigning with activities of daily living such as: Ambulation, Bedpans, toileting, positioning, incontinence, transfers to chairs, log roll, mouth care, maintaining patient safety

  • Supports other team members as needed by answering telephones and performing other administrative/clerical tasks

  • Assists with patient transfers and discharges, including removal of equipment from patient rooms after discharge

  • Performs supply acquisition and distribution on-unit as needed

  • Prioritizes work and makes changes as situation warrant

  • Consistently promotes customer satisfaction through positive behaviors when interacting with patients, visitors and fellow staff members

  • Ensures Hourly Patient Rounding is incorporated in to the daily Patient Care routine.

  • Records patient charges timely and accurately as described in procedural manual

  • Assists with orientation of new employees as requested


  • Keeps manager informed on key issues.

  • Other duties as assigned.


  • Works well with patients, physicians, vendors, sales reps and other CCOC employees.

  • Successfully meets Unit Specific Skill Sets

  • Complies with all Standards of Behavior set forth by CCOC

  • Adheres to policies and procedures set forth in CCOC Employee Manual

  • Adheres to the CCOC attendance policy

  • Follows HIPAA, OSHA and Compliance Plan regulations.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


High school level coursework in English grammar, composition and basic mathematics

Graduate of an approved Medical Assistant program

BLS required within 3 months of hire


Excellent communication skills required both written and verbal, with the ability to communicate effectively with administrative staff, physicians, employees, as well as external customers.


Ability to work in a team environment by accepting and offering honest and constructive feedback

Must possess excellent communication skills both written and verbal

Must be organized and detail oriented and able to prioritize in a fast paced environment


Must have the dexterity to operate standard office machines (computer, keyboard, mouse, copiers, fax machines, etc.)

Must be able to sit or stand for extended periods of time

Must be able to lift and carry a minimum of 50 lbs.

As an organization, all employees with patient contact are expected to demonstrate competencies, specific to their job duties, for the following patient population categories:

Elderly, Children, Cardiac, Neuro, Surgical, Impaired (Hearing/Visual), Cultural, Age.

NOTE: The above stated duties are intended to outline those functions typically performed by individuals assigned to this classification. This description of duties is not intended to be all inclusive or to limit the discretionary authority of supervisors to assign other tasks of similar nature or level of responsibility.

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Medical Assistant

Crystal Clinic Orthopedic Center