Medical Assistant

Cleveland Clinic Kent , OH 44243

Posted 6 months ago

Job Summary:

Under the direct supervision of the physician, the Medical Assistant I is responsible for assisting in the delivery of health care, and performs general receptionist duties under the supervision of the Office Manager when needed.

  • Prepares patients for examination and treatment. Assures completion of patient histories. Obtains vital signs.

  • Administers injections, assists with splints and applies dressings as directed.

  • Performs sterilization of instruments/equipment, if indicated, according to established policies.

  • Performs CLIA Waived tests as instructed and maintains quality controls on all CLIA tests performed in the office.

  • Performs phlebotomy duties as directed.

  • Orders and maintains supplies as needed.

  • Performs some or all of the following general receptionist duties when needed:

  • Verifies and updates patient information in the practice management system.

  • Collects co-pays and open balances, post charges and accurately enters these in the practice management system. Balance charges and payments and prepares deposit.

  • Answers telephone promptly and courteously; takes messages accurately and provides information as needed.

  • Assembles, updates, and ensures completion of the patient medical record.

  • Completes referrals and pre certifications as needed.

  • Processes requests for medical records made by patients, insurance companies and others in an appropriate manner.

  • Sorts mail, medical records and other correspondence as needed.

  • Completes mandatory training and education in order to maintain organization and department specific competencies and requirements. Maintains applicable certification/licensure.

  • Follows system and department policies and procedures with special attention to attendance and punctuality, confidentiality, mandatory education, dress code and display of ID badge.

  • Other duties as assigned


  • Graduate of an accredited program for Medical Assistants.


  • Certification from the America Association of Medical Assistants preferred. Certification required within 90 days from date of hire.

Complexity of Work:

  • Maintains competencies specific to patient population served.

  • Clear written and verbal communication skills.

  • Effective skills with multi-line telephone systems and computers.

  • Strong customer service orientation.

  • Ability to handle money in a safe manner.

Work Experience:

  • Prefer one year experience in a medical office setting.

Physical Requirements:

Personal Protective Equipment:

  • Follows standard precautions using personal protective equipment as required

The policy of Cleveland Clinic and its system hospitals (Cleveland Clinic) is to provide equal opportunity to all of our employees and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. Job offers will be rescinded for candidates for employment who test positive for nicotine. Candidates for employment who are impacted by Cleveland Clinic's Smoking Policy will be permitted to reapply for open positions after 90 days. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic facility.

Cleveland Clinic is pleased to be an equal employment employer: Women/Minorities/Veterans/Individuals with Disabilities

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Medical Assistant

University Hospitals

Posted 1 week ago

VIEW JOBS 10/9/2019 12:00:00 AM 2020-01-07T00:00 University Hospitals Medical Practices (formally UPCP/UHMSO) was established in 1994. UH Medical Practices is the largest primary and specialty care physician group in northeastern Ohio, with a physician complement of over 340 physicians, covering an eight county area from Conneaut to Sandusky to Medina. The medical practice group consists of allergy, cardiology, endocrinology, family medicine, gastroenterology, general surgery, geriatrics, pediatrics, internal medicine, neurology, obstetrics/gynecology, ophthalmology, orthopaedics, otolaryngology, pediatric ophthalmology, pediatrics, physical medicine/pain management, podiatry, pulmonary medicine, rheumatology and urgent care. Position Details: Assists the physician and/or provider by facilitating patient and information flow through numerous phases of the patient visit. Maintains exam rooms. Maintains patient flow to and from exam rooms. Greets and escorts patient and family to exam room. Obtains purpose of visit, vital signs (blood pressure, pulse, temperature, and measurements) and documents appropriately. Informs the physician and/or provider of abnormal readings or significant deviations from prior visits. Prepares patients for physical exams. Assists physician and/or provider with office procedures involving direct patient care. Performs diagnostic tests such as EKG's and spirometry. Assists with diagnostic procedures and examinations, such as pelvic examinations and flexible sigmoidoscopies. Obtains specimens and performs screenings, such as venipunctures for lab work and blood glucose monitoring, urine specimens and specific gravities, throat and sputum cultures. Administers immunizations and injections under direct supervision of the physician. Conducts physical testing such as; audiometry, urine drug screens, titmus vision testing, and CLIA waived testing. Cleans exam rooms after each patient visit. Inventories and stocks supplies and equipment for exam rooms utilizing cost effective measures and techniques. Schedules procedures. Instructs patients and families regarding preparation for procedure and post procedure needs. Obtains medical record charts and notifies patients of normal test results. Alerts physician and/or providers to patient flow problems. Maintains patient care equipment and notifies supervisor of repair requirements. Performs all duties in compliance with all federal and state regulations. Listens courteously and responds to patient questions, concerns, and/or refers to the appropriate individual. Assists front desk and/or billing as needed. Position Requirements: Previous work experience as a Medical Assistant preferred. Education Requirements: Completion of an accredited Medical Assistant Program required. Preferred Qualifications: Medical Assisting Certification preferred. Equal Opportunity Employer - Minorities/Females/Protected Veterans/Disabled University Hospitals Kent OH

Medical Assistant

Cleveland Clinic