At Cigna, we listen to, advocate for, and collaborate with our customers to empower them to identify their health goals and own their solutions.
This role is all about demonstrating daily support of Consumer Health Engagement Cultural Beliefs. Our Medical Assistants are the linchpins to ensure we achieve better health outcomes for our customers. They focus on key areas of partnership including:
Own It! See a need and act
Be Bold: Challenge the status quo
Listen to Advocate: What matters to you, matters to us
Think it Through: Proactively deliver solutions focused on doing the right thing
Sound like you? Great! Here's more on how you'll make a difference:
The experienced MA provides front and back office assistance to the providers in the preparation for, band examination and treatment of patients, and is a critical partner in our Health Centers.
Greet and check in patients at the health care centers by verifying coverage and eligibility and completing appropriate paperwork.
Obtains the patient history, takes vital signs, and assists with coordination of care.
Prepares examination room
Cleans and sterilizes instrument per protocol
Answer telephone in compliance with departmental procedures. Ascertain nature of call and route appropriately. If necessary, take accurate and legible messages.
Schedule appointments and verify membership according to various benefit coverage
Reviews pre-printed instruction sheets with patients
Attends department Staff Meetings and In-service programs
Cross-trains to new procedures and departments.
Assists in orienting new employees and temporary pool staff to job responsibilities.
Responsible for the adoption and demonstration of the Consumer Health Engagement cultural beliefs. Be a role model for the six cultural beliefs to drive personal accountability and organizational results.
What we expect from you:
Graduate of approved MA program
Current BCLS required
At least 1 or more years of front and back office experience
Solid Computer skills including Electronic Health Records
Excellent customer service skills required
Strong time management skills
Responsible and reliable
Ability to work clinic hours
Clinic hours are Monday
Friday: 7 am
Bonus points for:
CMA or RMA Certification
This role is based in the health center in Clearwater FL and relocation is not offered.
Cigna is committed to a healthy work force. New hires must complete a background check, drug and nicotine screen to be employed in this role.
Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. We offer an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products. Together, with our 74,000 employees worldwide, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation.
When you work with Cigna, you'll enjoy meaningful career experiences that enrich people's lives while working together to make the world healthier place. What difference will you make? To see our culture in action, search #TeamCigna on Instagram.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require an accommodation based on your physical or mental disability please email: SeeYourself@cigna.com. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.