Medical Assistant

Medical Assistant

CLASSIFICATION/STATUS: Non-Exempt, Full Time

IMMEDIATE SUPERVISOR: Nurse Manager

SUPERVISORY RESPONSIBILITIES: None

CLINICAL SUPERVISORS: Nurse Manager, Director of Nursing and Clinical Operations primarily, with Family Physicians, and Family Nurse Practitioners providing additional floor supervision regarding individual patient care.

FLEXIBLE WORK OPTION: Hybrid

PAY RANGE: Band 2 ($20 - $25/hour)

WHO YOU ARE:

YOUR ROLE & IMPACT

As part of the dynamic team at Charles River Community Health (CRCH), a healthcare practice providing comprehensive and compassionate care to underserved communities, the Medical Assistant will perform a variety of clinical and administrative tasks to keep the Medical Department running smoothly. The duties of Medical Assistant include but are not limited to taking medical histories, taking vital signs, managing patient flow, faxing, prescription requests, inventory and stocking, preparing instruments for use as well as any other duty assigned by supervisors.

YOUR RESPONSIBILITIES

• Coordinate unit flow and monitor waiting area.

• Escort patients to examination room, take and record patient history and vital signs such as height, weight, pulse, blood pressure, temperature, etc. for adults and children.

• Perform and mount electrocardiograms (EKGs), and 3 DERM.

• Obtain urine and blood samples and run point of care testing such as INR, A1C, HCG, Hb, Glucose, IH Lipids, Rapid HIV etc. Prepare specimens for transport to outside lab. Provide lab coverage for all clinical patients including MAH Prenatal.

• Perform vision and hearings tests. Record information in charts as required.

• Ensure that all required forms and or screenings such as PEDS, PHQ, MCHAT, Food Insecurity, C3 RAF forms, PVPs, GADS, SBIRTS, Tobacco Cessation, Fall Risk Assessments, School and Camp Forms, Procedure Consents, and Release of Medical Records are distributed, completed, and entered correctly.

• Assist Provider during examinations and in minor procedures when necessary as well as in their school sessions.

• During an acute medical emergency, act as liaison with other Health Center personnel, ambulance service and hospital. Must exhibit professionalism under stress. Assist providers with treatment during emergency.

• Prepare, administer, and document vaccines for immunizations as directed by a physician or other licensed provider.

• Complete CRCH vaccine administration training (Vaccine for Children SOP, which includes storage and handling, VIS, order verification, scheduling, vaccine preparation, administration, documentation, and reporting).

• Willingness to support training needs for students and internships as requested.

• Provide emotional support to patients during routine and emergency visits to Center.

• Provide follow up communication by phone or mail with patients.

• Handle phone calls and book appointments as appropriate. Cover check out when needed.

• Wash, wrap, and prepare all instruments for sterilization. Assist with daily cleaning of rooms, stocking and maintenance of all inventory and supplies.

• Provide skilled interpreting services within the department, and if available, to other parts of the Health Center.

• Work within his/her assigned team, to ensure that daily tasks are being done and assistance is being provided to the team such as inventory, scrubbing scheduled, and covering sessions.

• Assist with the organization of ongoing in-service education within the Health Center and with outside agencies.

• Participate in community outreach activities.

• Maintain current patient education and referral information system in consultation with the staff.

• Participate in training and orienting of new staff.

• Work collaboratively with other Health Center staff in meeting JCAHO accreditation and other regulatory and/or funding requirements.

• Attend and participate in team lead meetings, monthly staff meetings, and other activities that the Health Center promotes.

• Perform other duties as assigned by Manager and/or clinical leadership.

YOUR QUALIFICATIONS, COMPETENCIES, TRAITS

• Medical Assistant Certificate required. Must maintain current Medical Assistant certification to administer vaccines.

• Proof of completion from a vocational, community, or other medical assistant program required.

• Required to work Evenings and Saturdays as needed in both locations, up to a total of 40 hours worked per week.

• Clinic is open 8:30am-7:00pm on Mondays, Tuesdays, and Thursdays; 8:30am-5:00pm on Wednesdays and Fridays; and 8:30am-1:00pm on Saturdays.

• Must be able to adapt to the schedule and working style of assigned provider(s).

• Must be mature, responsible, and team oriented.

• Must be able to commute between both Waltham, and Brighton facilities.

• Strong organizational and communication skills.

• Experience in health care required.

• Ability to work under pressure and flexibility to function in a changing environment.

• Bilingual with strong written and oral communication skill in English/Spanish or English/Portuguese preferred

• Experience in diverse culture preferred with strong commitment to promoting Diversity Equity and Inclusion and reducing inequities.

WHO WE ARE & WHAT WE DO

Charles River Community Healths mission is to partner with individuals and families so they can thrive and lead healthier lives by delivering the comprehensive, integrated, and equitable primary healthcare that matters most to them.

CRCH is a comprehensive practice providing medical, pharmacy, dental, behavioral health, optical, and vision services to diverse underserved local communities. We serve over 13,500 patients annually, and 90% of those served are low income, while over 70% need services in a language other than English.

OUR PROMISE

If you are passionate about providing service excellence in a mission-driven, team-oriented, and progressive organization, you will find your career as Medical Assistant rewarding and impactful! You will also find a partner in your career path goals and trajectory!

OUR BENEFITS & PERKS

Medical, Vision & Dental Insurance

Short, Long-term Disability, Life Insurance

Generous Paid Time Off

Flexible Spending Account

Employee Assistance Program

Tickets at Work

Health Reimbursement Arrangement

Travel Reimbursement

Professional Development Opportunities

Solid track record of developing and promoting employees internally!

Charles River Community Health is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, CRCH will better serve our local communities and continue to provide quality patient care and services. CRCH is an employment at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, CRCH prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes prohibiting discrimination in the workplace.