Medical Assistant Care Coordinator - San Antonio

About Our Company

We're a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.

When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Job Description

Clinic Address: 6800 1H-10 W Suite 200 San Antonio, TX 78201

How You Will Get Things Done:

• Assess high risk patients' acuity and needs to initiate engagement for enrollment in Care Management.

• Facilitate referrals to physicians through calling, scheduling an appointment for the patient, and forwarding requested test or lab results.

• Request records from specialists enabling the continuity of care for both PCPs and members of the interdisciplinary care team.

How You Will Build Trust:

• Support chronically stable patients as they transition from the inpatient setting or emergency department to ensure all needs are met.

• Outreach and engage low acuity, high risk patients and screen for Care Management needs.

How You Will Innovate:

• Identify and address care gaps for high risk and rising risk patients, while documenting activity consistently and adequately to support communication of closure to payor.

• Coordinate with local community resources as needed to support both the physical and psychosocial needs of patients.

EXPERIENCE TO DRIVE CHANGE

• 3+ years of experience in a medical office or health care setting

• Certified Medical Assistant or eligible within 90 days of hire

• High School Diploma or GED Required

• Community Health Worker (CHW) preferred

• Comfort with technology including the Microsoft suite of products

• Prior experience using electronic health record including data capture, data mining and reporting

About Our Commitment

Total Rewards at VillageMD

Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD's benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Equal Opportunity Employer

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Safety Disclaimer

Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.