BARROW BRAIN AND SPINE
MEDICAL ASSISTANT - FLOAT
Medical Assistant must be able to float between downtown Phoenix, Chandler & Ahwatukee to cover staffing needs.
Provides support with the daily activities of a medical office including filing, telephone coverage, appointment scheduling, registration and patient referrals. Interacts with patients, staff, hospital personnel and other professionals to improve patient satisfaction and quality control of billing information, reduce duplication of work measured by lowering cost per patient intake, and reduce the number of claim rejections on initial submission.
The following are essential job functions/accountabilities:
Registers new patients in EMR (Centricity) prior to scheduling appointment with correct demographic and insurance information.
Ensures that all initial consultations, pertinent notes, lab slips, radiology and pathology reports are available to the physician prior to patient arrival.
Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.
Schedules appointments and immediately enters appointment date and time into computerized scheduler.
Responsible for knowing the physician's personal schedule and coordinating it with the clinical and surgical schedules.
Retrieves authorization from insurance carrier for services.
Enters office and surgical appointments directly into Centricity and physicians personal Outlook calendar.
Prepares and runs clinics.
Schedules outpatient testing.
Conducts reminder calls to all patients.
Greets and directs patients, salespeople and visitors.
Registers patients by verifying that the patient's record is up to date and accurate. Makes appropriate changes in computer system.
Coordinates referrals for patients through insurance and other physician offices.
Prepares all billings in computerized system for processing by Business Office.
Codes office charges on e-ticket and sends appropriate op notes and coding information to coder within five (5) days of service.
Working knowledge of ICD-10 and CPT coding.
Tracks incoming scans for film reviews for upcoming consultations/office visits.
Able to perform all jobs within the office setting when other employees are absent.
Supports BBSs Compliance Program.
All other duties as assigned or requested.
Graduate of a Medical Assisting/Assistant (MA) accredited by the Commission of Accreditation of Allied Health Education Programs (CAAHEP)
Two (2) or more years of experience in a medical clinic in a similar capacity.
Effective communication skills with co-workers, patients, vendors and physicians.
Reports to work regularly and on time.
Maintains positive attitude and demonstrates the utmost in professionalism.
Dresses appropriately and professionally.
Works well independently, without supervision.
Completes work accurately, in a timely manner within or under budget.
Maintains effective working relationships with physicians, administration and other staff members.
Requires flexibility to work occasional evenings, weekends or holidays.
Ability to read and write the English language
Lifting up to 10 pounds infrequently
Eye-hand coordination and manual dexterity sufficient to operate a computer keyboard, photocopier, fax machine, telephone, calculator, and other office equipment
Normal office working environment
Barrow Neurosurgical Associates