Medical Assistant - 35 Hours/Week

At Root Center, we believe our employees are our greatest asset, and we're committed to creating a supportive and engaging work environment where everyone can thrive. We're driven by a clear purpose and a set of core values that shape everything we do, from nurturing growth and promoting well-being to cultivating connections and making a positive impact.

In fact, 97% of our newly hired employees would recommend us to their friends for employment opportunities, and 96% said they strengthened their skills in their first few months. If you share our commitment to these values and want to join a team that lives them every day, Root Center might be the perfect fit for you

Starting Pay: $20.00/hr

This position is eligible for a sign on bonus of $500!

Actual pay will be determined based on several factors. These may include education, work experience and in some instances, certifications. We strive for market alignment and internal equity with our colleagues' pay.

Position Summary

Under the direct supervision of the Central Admissions Nursing Supervisor, the Central Admissions Medical Assistant will perform clinical and administrative duties and delegated functions as a member of the patient care team to provide a variety of multi-skilled services.

Essential Functions

• Prioritizes work responsibilities daily, decreasing waiting time. Collaborates with providers, clinical and clerical support staff to facilitate appropriate patient flow. Effectively works as a member of the health care team assisting other team members as needed or requested.

• Prepares patients to be seen by provider.

• Accurately performs and documents patient vital signs and medical histories.

• Independently and accurately performs appropriate CLIA waived tests, blood alcohol concentration tests, and EKG using proper technique and procedure

• Performs blood draws and sends samples to lab for processing

• Maintains a clean, orderly, safe working environment. Oversees maintenance of supplies and documents in medical logs as directed.

• Setup and stock exam rooms and clean rooms at end of each day worked.

• Assist prospective clients with admission to the Medication Assisted Treatment Program services by gathering data, screening clients, coordinating treatment services, obtaining records, collaboration with other agencies, and providing referrals to appropriate community resources when indicated.

• Answering telephone in a polite and timely manner, screening phone calls to ensure caller is transferred to the appropriate dept./person, retrieves messages, distributes voice mail message and faxes to appropriate staff.

• Orient prospective clients on program services and expectations.

• Obtain new and concurrent insurance authorizations.

• Collects fees and records payments; coordinates accounts receivable to include the billing and insurance authorization processes; photographs clients and prepares client ID cards; electronically prepares medical records for new admissions and accompanying information; processes client refunds; typing for clinic staff members including correspondence to outside agencies; interoffice memorandums, staff meeting minutes, etc.

• Data collection and reports as requested by the Nursing Supervisor.

• Adheres to all infection control standards, follows Standard Precautions and safety policies and procedures of the Agency.

Minimum Qualification Requirements

High school graduate required, plus appropriate certification preferred. Prior experience with phlebotomy required, prior medical office/health aide experience working with physicians and nurses preferred.

COMPENSATION & BENEFITS

For all benefit eligible employees, we offer a prestigious employment package that includes competitive compensation plus a comprehensive array of benefits including:

• Work Life Balance- Flexibility: Great work life balance with clinics closed on Sundays. No current on-call responsibilities. Time off including PTO (4 weeks), three (3) Paid training days and thirteen (13) paid holidays, including your birthday! 35 hour work week and so much more!

• Health Insurance & Dental Insurance- with flexible employee contribution options depending upon chosen plan.

• Voluntary Vision Insurance

• Life Insurance and AD&D - 100% paid by Root Center for Advanced Recovery

• Short-Term Disability - 100% paid by Root Center for Advanced Recovery

• 403(b) Retirement Plan with a 5% employer match after 6 months of employment and an additional 5% employer contribution after 1 year of employment.

• $2,000 provided annually for tuition, license reimbursement, certifications or other educational activities, including 3 paid training days for educational activities and conferences.

• Annual bonus eligible based on agency performance

• Root Center has approved sites for the following NHSC Loan Repayment Programs: The Loan Repayment Program, Students to Service Loan Repayment Program, Rural Community Loan Repayment Program and Substance Use Disorder Workforce Loan Repayment Program.