The Medical Assistant 2 is the first point of contact for patient care. Responsible for administrative duties in addition to patient care. The Medical Assistant 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.
The Medical Assistant 2 performs clinical duties such as discussing symptoms and gathering and inputting information into the electronic medical records system, taking vital signs, giving injections, performing diagnostic tests, collecting specimens, drawing blood, sterilizing and cleaning equipment, and maintaining examination rooms at an outpatient care site. Collaborates closely with Physicians and Nurses. Delivers direct patient care dependent on what active certification allows. Decisions are typically focus on interpretation of area/department policy and methods for completing assignments. Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction. Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.
Medical assistant 2 requirement:
High school diploma or equivalent GED
Active Medical Assistant Certificate as a Certified Medical Assistant/CMA or as a Registered Medical Assistant/RMA (Please note if you are currently certified, some CMA and RMA programs may still require completion of Humana approved certification program within one year from hire date)
Experience in a fast pace/high volume environment
Experience with MS Outlook
Basic Computer knowledge
Must be a team player with excellent communication skills
Previous Phlebotomy experience
Willingness to learn and be cross trained in other roles based on business need
This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB
ACHA Fingerprinting Required
Experience with HEDIS
Experience with Electronic Medical Records
Bilingual English/Spanish- Must be able to speak, read, and write in both languages without limitations or assistance
Active Medical Assistant Certification or Registration from the following: American Association of Medical Assistant (AAMA), National Healthcareer Association, American Registry of Medical Assistants, National Association for Health Professionals, and/or American Medical Technologist
Minimum of 1 year professional experience as a Medical Assistant in 'back-office' direct patient care
Previous experience in a geriatric setting
As part of our hiring process for this opportunity, we may use an exciting interviewing technology called Montage Voice to enhance our hiring and decision-making ability. Montage Voice allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule.
If you are selected for a first-round interview, you may receive an email correspondence inviting you to participate in a Montage Voice/Text interview. In this interview, you will listen/read a set of interview questions over your phone or computer and you will provide recorded/typed responses to each question. You should anticipate this interview to take about 15 minutes. Your recorded/text interview will be reviewed, and you will subsequently be informed if you will be moving forward to next round of interviews.
Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana's secure website.
Scheduled Weekly Hours