Requisition #: 214066
Title: Secretary, Medical Administrative
Department: Occupational Injury
Posting Date: April 27, 2021
Shift Length: 12
Location: UMass Memorial Medical Center - 291 LINCOLN STREET, WORCESTER, MA
Schedule is 3 -12 hour days per week, alternating Saturdays
Must possess good customer service skills, be able to involve others as needed in obtaining answers for our customers, ability to multi task, efficient and accurate
Performs secretarial and administrative support services for assigned physicians where the work requires a basic knowledge of medical office procedures and a full range of medical secretarial skills. Duties involve interfaces with medical and administrative staff and patients.
Transcribes medical reports for physicians from dictation. Produces correspondence, reports memos, etc. from dictation drafts, models, etc. Proof reads and corrects material.
Composes, or selects standard form letters for physicians' response to routine inquiries and procedures, such as back-to-work authorizations.
Schedules and coordinates patient visits, medical procedures for both inpatients and outpatients with admitting, the OR, testing centers, pre-admission, etc. Accurately registers and updates patient information on computer based systems.
Notifies physicians or supervisor of priority items. Schedules meetings for physicians.
Serves as receptionist. Greets visitors and/or patients.
Ascertains their needs, and provides information as required. Provides quality customer service.
Receives patient care related visits and phone calls, provides routine information, identifies problem related priorities. Responds to emergency need to interrupt or contact physician and/or clinicians, based on physician's guidelines. Refers matters to appropriate person within department.
High School diploma
Additional specialized medical secretarial/medical office training
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Umass Memorial Health Care