Medical Administrative Assistant I Glaucoma

Summary

Medical Administrative Assistant I, Glaucoma Dept, Full Time days, with benefits and 50% off the MBTA pass, Main Campus.

Under the supervision of the Site Manager or Associate Director, The Medical Administrative Assistant is critical to the department success and provides a combination of clinical and administrative support to physicians in a high-volume ambulatory clinic setting, functioning as the primary interface between patients and providers. Emphasis is placed on the ability to stay organized and to prioritize administrative and clinical tasks essential to patient care. Role requires management of confidential patient information, rooming patients and doing patient intakes in exam room, scheduling patient appointments at front desk, answering phones with the highest level of customer service, checking patients in and out of appointments, collecting copayments, and helping to manage incoming information via phone, email, Epic and in person.

Role Qualifications

• High school diploma or GED or combination of education and experience required.

• Prefer 1 year of experience in a medical administrative support position or worked as a medical assistant within a busy medical site or department.

• Excellent verbal communications skills required for the telephone, interaction with patients and others

• Strong organizational skills a must.